Logo for MECCA Brands

Maxima Indooroopilly - Zone Manager (Secondment)

Role overview

Qualifications

  • Prior experience in successfully leading large retail teams
  • A true passion for exceptional customer service
  • Confidence in providing feedback to develop and coach team members
  • Availability to work late evenings and weekends

Responsibilities

  • Support the Management Team to deliver exceptional customer experiences in your store
  • Drive success in your store through strong communication and upskilling the team
  • Engage and motivate your team in store to meet KPIs and uphold our values

Key facts

Hard skills

Other skills

  • Leadership
  • Customer Service
  • Team Management
  • Communication
  • Self-Motivation
  • Coaching

About the company

MECCA Brands logo

MECCA Brands

Retail

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.

Company details

Company typeLarge
IndustryRetail
Company size1001 - 5000

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Job description

 Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here!     

We are looking for a passionate Zone Managerto help lead our Maxima Indooroopilly store in QLD on a fixed term contract until February 2027at 20 hours per week. 

Perks as a Zone Manager at MECCA: 

  • World-class education opportunities with MECCAversity; Zone Manager summits 
  • Opportunities to earn more with our monthly performance bonus program  
  • Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy. 
  • A competitive Parental Support Program 

Day-to-day responsibilities:

  • Support the Management Team to deliver exceptional customer experiences in your store 
  • Leading from the front; drive success in your store through strong communication and upskilling the team 
  • Engage and motivate your team in store to meet KPIs and uphold our values 

What success looks like in this role:

  • Prior experience in successfully leading large retail teams  
  • A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments 
  • Confidence in providing feedback to develop and coach team members 

Requirement of the role:

  • Availability to work late evenings and weekends 

More than skin deep:

  • At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.  
  • We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.  

Join us, and together we can make the world over. 

To learn more about life at MECCA Brands, please visit  https://www.mecca.com.au/retail-careers.html      

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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