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VP, Operations

Role overview

Qualifications

  • Strong track record building and scaling operations in a technology company, startup or high-growth business.
  • Experience owning company-wide, multi-market or multi-business execution.
  • Strong understanding of business metrics, operating models and organisational design.
  • Ability to identify why a business or team is underperforming and implement the fix.

Responsibilities

  • Turn group priorities into targets, owners, timelines and operating plans.
  • Run operating reviews and identify businesses, teams or projects that are behind plan.
  • Solve cross-functional problems across product, technology, operations, people and commercial teams.
  • Build processes for planning, performance management, accountability and resource allocation.

Key facts

  • Remote from: Hong Kong, Asia, APAC
  • Full time
  • Expert & Leadership (>10 years)
  • VP of Operations
  • English

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Team Leadership

About the company

Bjak logo

Bjak

Insurance

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Company details

Company typeScaleup
IndustryInsurance
Company size51 - 200

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Job description

About Doit

We are focused on reinventing how people spend, save, invest, exchange, travel, and more. Our objective is to build tools that will help people get more from their money and become an expert at ease. We believe AI will help make finance smart, assessible and safe.

 

We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few. We have teams working around the world, with over 20 nationalities and growing from our offices and remotely. Join us and build a better future for our society.

 

In 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, it's the leading insurance platform in Southeast Asia.

About the Role

The VP, Operations will own group-wide operations and execution across Doit's businesses, functions and markets. The role is responsible for making sure priorities translate into clear ownership, measurable outcomes and fast execution.

 

What you will be doing

  • Turn group priorities into targets, owners, timelines and operating plans.

  • Run operating reviews and identify businesses, teams or projects that are behind plan.

  • Solve cross-functional problems across product, technology, operations, people and commercial teams.

  • Build processes for planning, performance management, accountability and resource allocation.

  • Lead the operating setup of new businesses, markets and teams.

  • Improve organisational structures and processes that slow execution.

  • Step directly into critical projects when execution or ownership is weak.

 

What you will need

  • Strong track record building and scaling operations in a technology company, startup or high-growth business.

  • Experience owning company-wide, multi-market or multi-business execution.

  • Strong understanding of business metrics, operating models and organisational design.

  • Ability to identify why a business or team is underperforming and implement the fix.

  • Highly analytical with strong execution capability.

  • Hands-on operating style - comfortable working directly with data, processes and teams.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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