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Director, Change Management

Role overview

Qualifications

  • Bachelor's degree required
  • 10+ years of experience in change management, organizational effectiveness, transformation, human capital, or related fields
  • 5+ years of people management experience
  • Proven experience leading large-scale business, organizational, digital, or technology transformations

Responsibilities

  • Lead the development and continuous improvement of Technology's change management strategy, framework, standards, and governance model
  • Partner with executive leaders, transformation teams, and program sponsors to ensure change strategies are aligned to measurable business outcomes
  • Oversee enterprise-wide stakeholder analysis, organizational impact assessments, readiness evaluations, and adoption planning for transformational change initiatives
  • Monitor organizational change capacity and change saturation across Technology, providing recommendations on sequencing, timing, and risk mitigation

Hard skills

Other skills

  • Team Leadership
  • Problem Solving
  • Decision Making
  • Collaboration
  • Innovation

About the company

Johnson & Johnson logo

Johnson & Johnson

Hospitals & Health Care

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

Company details

Company typeLarge
IndustryHospitals & Health Care
Company size10001

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Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Strategy & Corporate Development

Job Sub Function:

Change Management

Job Category:

People Leader

All Job Posting Locations:

Alabama (Any City), Alabama (Any City), Alaska (Any City), Arizona (Any City), Arkansas (Any City), California (Any City), Colorado (Any City), Connecticut (Any City), Delaware (Any City), Florida (Any City), Georgia (Any City), Hawaii (Any City), Idaho (Any City), Illinois (Any City), Indiana (Any City), Iowa (Any City), Kansas (Any City), Kentucky (Any City), Louisiana (Any City), Maine (Any City), Maryland (Any City), Massachusetts (Any City), Michigan (Any City), Minnesota (Any City), Mississippi (Any City) {+ 27 more}

Job Description:

We are seeking the best talent for a Director, Change Management to be located in New Brunswick, NJ. Remote work options may be considered on a case-by-case basis and if approved by the Company.


An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.


The Director, Change Management will advance change strategies that inform, engage, and inspire Johnson & Johnson’s Technology organization and enable business outcomes. Reporting to the VP, Technology Transformation Leader, this role is responsible for creating and leading the enterprise change management strategy across Technology, helping the organization navigate transformation and advance strategic priorities. This role strengthens and evolves the Technology enterprise change management capability through governance, standards, and insights that enable organizational readiness, adoption, and sustained change.


As a trusted advisor to senior leaders, the Director partners across Technology to ensure people, processes, and organizations are prepared to embrace transformational change. This role leads a team of change management professionals and champions innovative, data-driven approaches to accelerate value realization and organizational agility.


Major duties & responsibilities


  • Lead the development and continuous improvement of Technology's change management strategy, framework, standards, and governance model.
  • Partner with executive leaders, transformation teams, and program sponsors to ensure change strategies are aligned to measurable business outcomes, value realization objectives, and strategic priorities.
  • Oversee enterprise-wide stakeholder analysis, organizational impact assessments, readiness evaluations, and adoption planning for transformational change initiatives.
  • Lead workforce adoption strategies for AI-enabled ways of working, including role evolution, skill transformation, and human-AI collaboration.
  • Monitor organizational change capacity and change saturation across Technology, providing recommendations on sequencing, timing, and risk mitigation to improve adoption and business performance.
  • Establish and monitor readiness, adoption, and sustainment metrics, providing actionable insights and recommendations to senior leadership.
  • Coach leaders and executive sponsors to strengthen change leadership capabilities and drive accountability for adoption outcomes.
  • Build organizational agility by institutionalizing change leadership practices, adaptive operating models, and continuous improvement capabilities across Technology
  • Identify organizational risks, barriers, and resistance to change and implement mitigation strategies to improve success and sustainability.
  • Build and mature enterprise change management capabilities through tools, coaching, communities of practice, and scalable change resources.
  • Drive the use of data, analytics, AI, and automation to improve change planning, decision making, measurement, and execution.
  • Lead, develop, and inspire a high-performing team while fostering a culture of collaboration, innovation, inclusion, and continuous improvement.
  • Partners closely with Learning Strategy and Performance Leader and Talent and Growth Leader to integrate learning and talent solutions into change initiatives, while maintaining accountability for enterprise change strategy and adoption.

Qualifications


Required

  • Bachelor's degree required.
  • 10+  years of experience in change management, organizational effectiveness, transformation, human capital, or related fields.
  • 5+ years of people management experience
  • Proven experience leading large-scale business, organizational, digital, or technology transformations.
  • Demonstrated success influencing senior executives and leading cross-functional initiatives in a complex, matrixed environment.
  • Deep expertise in stakeholder management, organizational readiness, adoption strategy, change governance, and sustainability planning.
  • Strong analytical, problem-solving, and decision-making skills with experience using data to drive outcomes.
  • Experience leading, developing, and coaching high-performing teams.
  • Exceptional executive communication, facilitation, and storytelling skills, with the ability to translate complex concepts into clear business actions and outcomes.

Preferred:

  • Prosci, CCMP, or equivalent change management certification.
  • Experience establishing enterprise change management operating models and governance structures.
  • Experience using AI-enabled tools and advanced analytics to scale change management practices.



Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 


Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :

$150,000.00 - $258,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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