Equipment Coordinator - Audiology

This position is essential to the dental, audiology, podiatry and vision care we provide in the field. The audiology equipment coordinator is responsible for meeting the needs of our audiology field teams by ensuring our medical providers have the necessary working equipment and supplies to provide quality care to our residents and keeping equipment compliant with state regulations and Aria’s high standards.

Essential Duties & Responsibilities

1. Expert level knowledge with all audiology equipment, what it does, and how it works, and how to trouble shoot and fix it within 60 days of employment.
2. Manage and coordinate the supply ordering process for all field teams and ensure that supplies are ordered and delivered on the timeline set up as needed to keep field teams always stocked with what they need.
3. Track all major pieces of audiology equipment, equipment calibrations and hearing aids in a detailed inventory process
4. Ensure equipment is organized and properly inventoried
5. Track equipment serial numbers and keep records up to date to provide upon request
6. Ensure incoming equipment is properly maintained and prepared to be sent out again
7. Ensure equipment shipping to current field teams per request
8. Evaluate current stock of equipment and request ordering additional equipment as needed
9. Troubleshoot equipment errors with field team members, coordinate repairs, order/send replacement parts as needed and requested by audiologists
10. Coordinate with vendors on ordering and pricing
11. Coordination with Provider Support Specialist and Clinical Field Team Managers that new equipment is provided to all new field team staff timely and before their first clinic.
12. Reconcile hearing aid inventory monthly and report to finance once complete
13. Facilitate custom and Loss & Damage hearing aid orders between field team & vendor
14. Other duties as needed and deemed necessary 

Education & Training Requirements

Required:

• High school diploma or equivalent
• Minimum of 2-3 years of experience in health care operations, medical equipment management, inventory control, audiology support or related field

Preferred:

• Audiology Assistant experience
• Experience supporting mobile healthcare, long-term care or audiology services
• Familiarity with audiology testing equipment maintenance and annual calibration requirements 

Other Qualifications

1. Computer Skills – proficient use of Excel, Word, NextGen, SalesForce.
2. High Level of Organization – ability to manage and coordinate all supplies/equipment.
3. Ability to prioritize and address multiple demands concurrently.
4. Team Mindset – ability to work within a team and independently.
5. Dependability – you are consistently at work and on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
6. Process Improvement - Openness to continuous improvement of process and seeks ways to improve processes.
7. Positive Problem-Solver - ability to think on your feet and find solutions to a variety of unique issues.
8. Must fit with core values: Care Fully, Strive for Excellence, Team Works.
9. Ability to lift/push up to 100 lbs

Physical Effort & Working Conditions

• Substantial time is spent walking, lifting/pushing 15-100 lbs
• Substantial time spent sitting at a computer
• Standard Monday through Friday business hours with opportunity for a work from home day after six months of employment

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