Quality Specialist (Remote - Canada)

At Everest Solutions, we’re all about people - bringing them together, making them feel valued, and connecting them to meaningful experiences. We help our clients and partners achieve lasting success by delivering innovative solutions and personalized services that make a real impact.

WHAT WE STAND FOR

At Everest, how we work matters just as much as what we deliver:

• Wellbeing Comes First - We put people first and create a supportive, inclusive environment
• Raise the Standard - We take pride in quality, professionalism, and going above and beyond
• Own It Together - We work as a team, support one another, and follow through on our commitments
• Lead with Curiosity - We stay open, creative, and always look for better ways to do things
• Work Hard, Enjoy the Journey - We bring energy to our work while keeping things positive and collaborative

WHY JOIN EVEREST?

As a Quality Specialist, you'll play an important role in ensuring the images we deliver to schools, families, and graduates meet our quality standards. Your work will directly influence the customer experience by helping ensure every image is accurate, consistent, and ready for delivery.

POSITION DESCRIPTION

Job Title: Quality Specialist
Job Classification: Non‑Exempt
Department: Photography
Reports To: VP of Operations

POSITION SUMMARY

The Quality Specialist reviews and edits jobs after they are photographed, so that images and subject data are consistent and accurate before they reach customers. Photographers focus on capturing great images on photo day; the Quality Specialist owns the quality control editing that follows. 

The role ensures consistency in head size, positioning, lighting, and subject data across all photographers and regions. By identifying and correcting issues before images reach customers, the Quality Specialist helps reduce remakes, improve efficiency, and maintain a consistent brand experience across yearbooks, composites, and online galleries. Quality Specialists also provide feedback to training teams to help address issues at the source, not just during editing.

WHAT SUCCESS LOOKS LIKE

• Consistently reviews assigned jobs within established turnaround times.
• Identifies image and data quality issues before customer delivery.
• Helps reduce remakes and customer concerns.
• Maintains accuracy while managing high-volume seasonal workloads.
• Contributes to continuous improvement through quality feedback and recommendations.

KEY RESPONSIBILITIES 

Image Editing & Quality Control 

• Ensure images are cropped and centered to Everest standards 

• Ensure head sizes are consistent across all subjects  

• Apply correct positioning as needed 

• Remove backgrounds and correct glass glare. 

• Verify unsellable images have been removed from customer galleries 

Lighting & Brand Consistency 

• Review images for lighting consistency across photographers on the same job 

• Report lighting or calibration issues to the photography team. 

Data Quality & Accuracy 

• Confirm every subject has a Primary Image starred. 

• Identify and separate combined files so that each subject receives only their own images, protecting customer privacy. 

• Verify subjects are correctly identified as Student or Staff 

• Check names are correctly formatted, including capital first letters. 

• Confirm email addresses are entered for grads, so they receive their galleries. 

• Verify Photography Opt Outs before a job is activated 

• Complete the quality control checklist on every job before marking it complete. 

Photography Support 

• Provide clear, constructive feedback to photography teams on recurring issues  

• Document examples of high-quality images and opportunities for improvement.

• Partner with the photography training teams to identify training needs and update quality standards and checklists. 

Customer Experience & Continuous Improvement 

• Help reduce remakes and customer concerns by catching errors before images reach families, schools and grads. 

• Track common errors by photographer, region and job type, and share trends with leaders 

• Recommend improvements to editing workflows, data checks and quality standards. 

• Meet turnaround times during peak season while maintaining quality standards. 

QUALIFICATIONS 

• High school diploma required; post-secondary education in photography, digital imaging, graphic design or a related field preferred. 
• Must be legally authorized to work in Canada and able to perform work from within Canada.

• 1-2 years of experience in photo editing, retouching, quality control or production, preferably in school or volume photography. 

• Working knowledge of photo editing software and image-management systems. 

• Strong eye for detail, including head size, centering, lighting and color consistency. 

• High accuracy with data entry and record checking. 

• Able to give clear, respectful feedback to photographers and colleagues. 

• Able to manage high volumes and meet deadlines during peak seasons. 

• Understands and respects the privacy of student and customer information. 

POSITION DETAILS

Position Type: Seasonal

Number of Openings: 4

Anticipated Start Date: November 2, 2026 or sooner

Anticipated End Date: March/April 2027

Work Schedule: No overtime is expected; however, occasional weekend work may be required based on business needs. Equivalent weekday time off will be provided

OUR COMMITMENT TO INCLUSION

At Everest Solutions and Images Ltd., we embrace a culture of respect and inclusion that creates a welcoming environment for our team members and the school communities we serve. We celebrate diversity and believe that what makes us unique strengthens the quality of our work. We are committed to ensuring everyone feels comfortable, valued, and included.