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Java Application Support / Tech Ops (Remote)

Role overview

Qualifications

  • 2+ years of industry experience
  • BE/BTech degree in Computer Science, Software Engineering or a related field
  • Experience with one or more programming/scripting languages like Java, Python
  • Intermediate knowledge with web frameworks like Spring Boot, Spring MVC

Responsibilities

  • Provide ongoing operational support for complex web applications part of MyPaisaa microservices platform
  • Build service artifacts and do deployments
  • Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses
  • Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming

Key facts

  • Remote from: India, Asia, South Asia, APAC
  • Full time
  • Mid-level (2-5 years)
  • Application Support Specialist
  • English

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Communication
  • Teamwork
  • Time Management

About the company

Konnectbox logo

Konnectbox

Infinite Possibilities in Tech: KonnectBox transcends traditional IT services, offering an infinity of solutions in iOS and Android app development, microservices, and sales CRM tool development. We are a family of innovators, dreamers, and builders, committed to pushing the boundaries of technology. Empowering Your Digital Journey: We understand the challenges of today's fast-paced business world. Our mission is to break down barriers, foster growth, and empower organizations to soar to new heights. Join KonnectBox for a transformative journey into the future of digital innovation. A Partnership for Success: With KonnectBox, you gain more than just services. You gain a steadfast partner, deeply invested in your success and growth. We are dedicated to your journey, offering support and expertise to help navigate the digital landscape and achieve your aspirations.

Company details

Company size51 - 200

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Job description

Only from IIT, NIT, IIIT ,top colleges or hackers with project demonstrating exceptional problem solving capability.

We're looking for enthusiastic candidates with strong computer science fundamentals to work on a variety of products aimed at making customers' lives easier and happier. We need people that will take pride in the quality of their code and take it personally when there's a bug that prevented one of our users from getting their job done.

Are you a passionate, energetic and technology enthusiast eager to work at a rapid pace with the flexibility to work across our suite of technologies? 

Are you a problem solver; someone who enjoys debugging code, resolving issues, and creating solutions for common problems? Do you get a little obsessed with the details?

We are looking for a software engineer to join our team to troubleshoot, monitor and operational support MyPaisaa services that span business side and engineering departments.

We're a "best of both worlds" kind of company. We follow  big firm processes and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?

You’ll spend time on the following:

Provide ongoing operational support for complex web applications part of MyPaisaa microservices platform. Build service artifacts and do deployments

Improve service stability by identifying critical service specific metrics, setting meaningful alerting thresholds, and automating alerting responses

Solve complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming

Provide system support and troubleshooting and updating all the stakeholders via the JIRA ticketing application.

Participate in incident resolution processes driving restoration and repair of service-impacting issues

Work closely with the development teams and be able to escalate issues to the development team for further changes to the application.

Responsible for maintaining and creating Knowledge Base Articles. We’re excited about you if you have:

  • 2+ years of industry experience

  • BE/BTech degree in Computer Science, Software Engineering or a related field

  • Experience with one or more programming/scripting languages like Java, Python

  • Intermediate knowledge with web frameworks like Spring Boot, Spring MVC, will be an added advantage

  • Experience in operating and supporting complex web applications operating in microservice architecture

  • Experience with build tools such as Ant, Ivy, Maven or Griddle

  • Experience analyzing logs using tools, such as Splunk or ELK (Elasticsearch, Log stash, Kibana)

  • Experience working with REST API and hands on experience in using API clients like POSTMAN

  • Experience working on distributed systems and exposure to messaging with JMS will be an added advantage

  • Excellent written and oral communication skills

  • Ability to prioritize and manage multiple issues to ensure resolution of the most critical ones.

  • Ability and willingness to participate in On-call rotation We value engineers who are:

  • Customer-focused: We believe that doing what’s right for the customer is ultimately what will drive our business forward.

  • Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.

Fast learners: We are willing to disrupt our existing business to trial new products and solutions. You love learning how to use new technologies and then rapidly apply them to new problems.

Pragmatic: We do things quickly to learn what our customers desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability.

Owners: Engineers at Mypaisaa know how to positively impact the business

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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