Job description

As a Program Manager, you will play a crucial role in supporting the operations in the United States. You will manage tasks that support the program's success, including stakeholder management for the health plan, handling escalations, member/grocery operations, support, and reporting. This is a do-it-all role, and we need someone who wants to get their hands dirty and take on significant ownership and autonomy.
Key Responsibilities

Primary liaison to the health plans
Maanging and delivery of reporting
Managing relationships with key stakeholders
Working with our health coaches
Answering members questions
Helping members onboard/offboard
Handling grocery operations

Skills, Knowledge and Expertise

3 years of Program Manager experience (Not Project Management or Product Management)
3 years of experience working at a healthcare company.
3 years of experience working with Medicare and/or Medicaid.
Previous experience working at an early-stage startup is preferred.
Previous experience handling member support through calls, texts, and emails.
Success working within a small team, having ownership of many areas
Excellent communication with the ability to build relationships at all levels of an organization.
A results-oriented mindset with a drive to exceed targets and deliver exceptional member experiences.
Ability to work independently, prioritize tasks, and manage time effectively.
You are interested in food-as-medicine, startups, and community health.
Willingness to travel as needed.

Benefits

Competitive salary and equity options.
100% company-covered medical, dental, and vision insurance
401K
Flexible PTO and fully remote work environment.
Home Office Stipend
Monthly Home Internet Stipend
12 Weeks of medically tailored groceries for the whole family
The opportunity to make a tangible impact at a mission-driven company at the forefront of the "food as medicine" movement.

Salary: 72500 - 85000 USD per year

Program Manager

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