Logo for Sirva

Moving Management Support Specialist Temp (Virtual, US)

Role overview

Qualifications

  • High school diploma
  • Exceptional mathematical skills
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail

Responsibilities

  • Support the daily performance of Move Management Consultants
  • Accurate and timely processing of shipment information
  • Collection and verification of paperwork for vendor payment and client invoicing
  • Liaison between Revenue Processing, Sirva Relocation A/P and Agents

Key facts

  • Remote from: United States
  • Freelance
  • Customer Support Manager
  • 38 - 38K yearly
  • English

Hard skills

Other skills

  • Analytical Skills
  • Detail Oriented
  • Problem Solving
  • Microsoft Excel
  • Communication
  • Multitasking

About the company

Sirva logo

Sirva

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, Sirva Mortgage and SMARTBOX) provide everything needed to move talent and deliver experience.

Company details

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Roles and Responsibilities 

Responsible for supporting the daily performance of Move Management Consultants.  Primary activities will include the accurate and timely processing of shipments information to generate vendor payment and client invoicing.  Daily tasks will include collection of paperwork, verification of authorized services, validation of charges, and the setting up accurate line items in our systems for payment and invoicing. Additional activities may include tasks related to the move management process, such as interacting with agents and clients.

The Move Management Support Specialist must work in unison with the Revenue Processing and Accounts Payable team to guarantee transportation invoices are accurate and vendors are paid in a timely manner. The Specialist must become well versed in the contractual agreement of multiple clients to ensure the client Service Level Agreements are met.

Essential Functions and Responsibilities

% of time

(must total to 100%)

Description of Duty

65%

Setting up all cost and revenues based on vendor compensation schedules and client contractual agreements.

15%

Auditing and rating of vendor invoices.

15%

Administrative task that support the team of Sirva Move Management Consultants

5%

Liaison between Revenue Processing, Sirva Relocation A/P and Agents

Qualifications and preferred skills (Qualifications, Skills, Education or Certification Requirements, etc.)

Education/Certification Requirements

  • High school diploma

Qualifications and Experience Requirements

  • Exceptional mathematical skills
  • Ability to multitask in a fast-paced environment
  • Strong attention to detail
  • Analytical and problem-solving skills
  • Outstanding verbal and written communication skills
  • Self-motivated, and domestic household background preferred
  • Knowledge of Excel is required and the demonstrated ability to work in operational systems is preferred.

WHAT SIRVA OFFERS

  • Competitive salary and incentive plans
  • Workplace flexibility for a balanced work/life approach
  • Challenging, collaborative, diverse corporate culture

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

Position Title: Moving Management Support Specialist

Salary Range: $20/hr USD

Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. 
 
It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. 

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Customer Support Manager Related jobs

Other jobs at Sirva

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.