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Client Experience Associate

Role overview

Qualifications

  • Strong communication skills, written and verbal
  • Reliable, organized, and self-motivated
  • Comfortable navigating a computer or smartphone
  • Positive attitude and a client-first mindset

Responsibilities

  • Assisting clients with travel inquiries, bookings, and reservations
  • Providing timely, friendly, and professional responses via phone, email, or text
  • Managing scheduling requests and coordinating travel arrangements
  • Keeping detailed and accurate client records

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • Customer Experience Specialist
  • English

Hard skills

Other skills

  • Scheduling
  • Record Keeping
  • Communication
  • Self-Motivation

About the company

PerLuxe Travels logo

PerLuxe Travels

  • Travel, Tourism & Airlines
  • Unknown
Unknown

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Job description

Job Brief: 

Are you a people-person who thrives in a fast-paced environment and has a passion for creating memorable experiences? We’re looking for enthusiastic, dependable individuals to join our growing remote team! We would love to connect with you! We're seeking motivated and detail-oriented individuals. In this role, you'll support clients with booking coordiation, scheduling, and more. 


Responsibilities:

    •    Assisting clients with travel inquiries, bookings, and reservations
    •    Providing timely, friendly, and professional responses via phone, email, or text
    •    Managing scheduling requests and coordinating travel arrangements
    •    Keeping detailed and accurate client records
    •    Ensuring every client interaction leaves a positive, lasting impression

What We Offer:

    •    100% remote...work from anywhere in the U.S.
    •    Flexible scheduling (full-time and part-time options available)
    •    Paid training and continuous team support
    •    A welcoming, growth-focused team culture
    •    Real opportunities to advance within the company

What We're Looking For: 

    •    Strong communication skills, written and verbal
    •    Reliable, organized, and self-motivated
    •    Comfortable navigating a computer or smartphone
    •    Positive attitude and a client-first mindset
    •    No prior experience required, we train the right people!
 

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