Specialist - HR Tech & Data

Located in EST timezones is preferred

What are we building?

Hard Rock Digital is a fiercely focused team working to become the best online sportsbook, casino, and social gaming company in the world. We're building a deeply curious team with a passion for learning, operating, and building new products and technologies for millions of consumers. We're customer-obsessed — we care about each customer interaction, experience, behavior, and insight, and strive to ensure we're always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?

What’s the position?

Our HR Tech & Data Specialist will support the effective operation, continuous improvement and development of the organisation’s People technology and data capabilities.

Working closely with the HR Tech & Analytics Manager, the role will provide day-to-day HR systems administration, data management, reporting and analytical support. The role will help ensure that HR systems and people data are accurate, reliable and fit for purpose, while identifying opportunities to improve processes through technology, automation and better use of data. The role will also provide foundational data and analytical support.

What You’ll Do

 HR Technology & Systems

• Provide day-to-day administration and support for core HR systems and associated applications.

• Assist in the maintenance of system data, existing workflows, organisational structures, and other configuration elements within agreed parameters.

• Support the delivery of system enhancements, upgrades, releases and new functionality.

• Perform system testing and user acceptance testing.

• Investigate system issues and coordinate resolution, with guidance, with internal stakeholders and external technology providers.

• Maintain system documentation, procedures and knowledge materials.

• Support the HR Tech & Analytics Manager with system projects, implementations and integrations.

• Identify opportunities to simplify, automate and improve  People processes.

People Data & Data Quality

• Maintain high standards of accuracy, completeness and integrity across people data.

• Conduct regular data-quality checks, reconciliations and exception reporting.

• Investigate and assist in resolving data discrepancies in partnership with People Team and relevant data owners.

• Support development of and maintain process documentation and other data governance materials.

• Ensure changes to people data are appropriately controlled and documented.

• Support periodic audits and data assurance activities.

Reporting & People Analytics

• Support in the production of regular People and workforce reports for wider the People team.

• Respond to ad-hoc data and reporting requests, ensuring outputs are accurate and appropriately interpreted.

• Support basic reporting on areas such as headcount, turnover, recruitment, absence, organisational demographics and workforce movements.

• Help support  and improve automated reporting.

Process Improvement & Automation

• Support in identifying opportunities to reduce manual activity through improved processes, automation and better use of HR technology.

• Document current and future-state People processes.

• Support process redesign and continuous improvement initiatives.

• Assist with the development of automated workflows, reports and data processes.

• Measure and communicate improvements resulting from technology and process changes.

Stakeholder Support

• Build effective working relationships with relevant business stakeholders.

• Provide clear and responsive support to users of HR technology and people data.

• Explain data, systems and reporting concepts in a clear and accessible way.

• Maintain a strong customer-service approach while ensuring appropriate data and system controls are maintained.