Director of Total Rewards

AvonRisk is the nation’s leading specialty risk manager for self-insured organizations, uniting respected regional leaders in workers’ compensation, liability, managed care, and risk management across 32 states. With nearly 700 professionals and brands including Intercare, InterMed, George Hills, and AS&G Claims Administration, we’re a people-focused, operations-driven organization that prioritizes reasonable caseloads, strong training, collaborative teams, and expert support. We invest in tools and workflows that reduce friction—not increase volume—and create real career paths for professionals who want to grow their careers or move into leadership. At AvonRisk, you’re part of a team that values good judgment, curiosity, and accountability, and gives you the support to succeed. 

We are seeking a hands-on, highly analytical Director of Total Rewards who is equally data-driven and people-centered. This is a working director role requiring deep involvement in compensation and benefits analysis, program execution, and day-to-day decision-making, while serving as a trusted internal advisor to leaders and employees.

This role plays a critical part in shaping the employee experience by delivering competitive, compliant, and financially sound total rewards programs with a strong emphasis on internal customer service, empathy, and clear communication. The ideal candidate combines advanced analytical skills and expert Excel capability with a genuine commitment to supporting people through thoughtful, responsive, and human-centered solutions. This role reports directly to the Chief People Officer. 

Position is fully remote with occasional travel required.

Total Rewards Strategy & Execution

• Develop, execute, and continuously optimize a comprehensive total rewards strategy aligned with business objectives and workforce needs 
• Personally lead the design, implementation, and administration of compensation programs, including salary structures, incentive plans, job architecture, and equity-based rewards 
• Conduct hands-on market pricing, benchmarking, and pay equity analyses to ensure competitiveness and internal alignment 
• Partner with HR Business Partners and leaders as a consultative, internal client-facing advisor, providing clear, data-backed guidance on offers, promotions, adjustments, and retention strategies 

Benefits Strategy, Administration & Employee Support

• Analyze, design, implement, and administer competitive benefits programs and policies  
• Manage the full benefits portfolio, including medical, dental, vision, HSA/FSA, life and disability insurance, retirement plans, wellness programs, paid time off, tuition reimbursement, employee referral programs, and leave policies 
• Own end-to-end benefits operations, including employee communications, policy interpretation, vendor management, carrier relationships, billing, and issue resolution 
• Serve as a primary escalation point for complex or sensitive employee situations, responding with empathy, clarity, and a strong service mindset 
• Prepare and manage the annual benefits budget; track and forecast spend, reconcile invoices, and analyze cost drivers in partnership with Finance 
• Review monthly plan performance and utilization reports; analyze trends and cost impact to recommend plan design or vendor changes that improve value while maintaining a positive employee experience 
• Retirement, Compliance & Risk Management 
• Administer the 401(k) program, including funding, vendor coordination, participant communications, and oversight of nondiscrimination testing and annual audits 
• Ensure compliance with all applicable federal, state, and local regulations (ERISA, ACA, FLSA, etc.) while balancing compliance with employee understanding and experience 
• Oversee leaves administration (FMLA, STD, LTD, WC), ensuring compliance with company policy and applicable laws and supporting employees through complex or life-impacting situations 

Analytics, Reporting & Decision Support

• Build and maintain advanced Excel models, dashboards, and analyses to support compensation decisions, benefits strategy, budgeting, and workforce planning 
• Analyze compensation and benefits trends, utilization, and cost impact; translate complex data into clear, actionable insights for leadership and internal stakeholders 
• Support annual compensation cycles (merit, bonus, market adjustments) through detailed modeling, scenario analysis, and execution 
• Ensure accuracy, consistency, and integrity of compensation and benefits data 

Leadership & Continuous Improvement

• Lead and develop total rewards team members while remaining directly involved in key deliverables 
• Set a high standard for internal customer service, responsiveness, and professionalism across the Total Rewards function 
• Drive continuous improvement across programs, processes, and communications using data, feedback, and employee experience insights 
• Support mergers, acquisitions, and organizational changes through compensation and benefits analysis, integration planning, and cost modeling 
• Serve as a subject matter expert and trusted partner across HR and the business 
• Other duties as assigned 

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or related field; or equivalent practical experience 
• 8+ years of progressive experience in compensation and benefits / total rewards leadership 
• Proven experience designing and implementing total rewards programs in complex or fast-growing organizations 
• Advanced to expert-level Excel skills, including complex modeling, scenario analysis, and data visualization 
• Strong analytical and financial acumen with the ability to balance data-driven decisions and human impact
• Deep understanding of compensation and benefits compliance requirements (ERISA, ACA, FLSA, etc.) 
• Demonstrated ability to serve as an empathetic, trusted internal advisor with strong communication and relationship-building skills 
• Ability to operate as a hands-on, execution-focused leader in a fast-paced environment 

Salary Range:

$170,000-$185,000 annually + bonus

The salary range listed is an estimate. Actual compensation will be determined based on several factors such as a candidate’s experience, qualifications, skill set, and work location. 

Benefits:

We take care of our people so they can take care of their work and their teams. AvonRisk offers a competitive, people first benefits package designed to support your health, financial security, and career growth, including: 

• Comprehensive medical, dental, and vision benefits 
• Company contributions to HSA and FSA plans 
• Employer paid life and disability insurance 
• 401(k) with company match 
• Paid time off (PTO) and company paid holidays 
• Learning and development opportunities that support real career advancement 
• Employee assistance resources and a supportive culture that values balance and wellbeing 

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

Pursuant to the Los Angeles and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest or conviction records. 

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