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Client Principal

Role overview

Qualifications

  • Experience owning and growing strategic client accounts in consulting or professional services
  • Background selling and delivering custom software engineering and/or AI services
  • Demonstrated success managing multi-million-dollar portfolios
  • Executive presence and strong consultative selling skills

Responsibilities

  • Own the commercial success and PL of a portfolio of strategic client accounts
  • Drive quarterly revenue targets through new and expanded SOWs
  • Build advisory-level relationships with senior client stakeholders
  • Serve as Stride’s senior representative to client executives

Key facts

Hard skills

Other skills

  • Leadership
  • Mentorship
  • Collaboration
  • Problem Solving

About the company

Stride Consulting logo

Stride Consulting

IT Services & IT Consulting

Stride Consulting is a boutique software consultancy that has been building custom software since 2014. Our hobbies include: delivering quality software projects on time, improving technical proficiencies, and aligning leaders and teams. We've worked with companies like Casper, Codecademy, Stash, and Plated. It is our mission to: - Collaborate to express our best selves and achieve mastery. - Continuously learn about our clients to help them solve their problems and create more impact. - Foster a diverse and inclusive culture with equitable policies and practices. Ultimately, our goal is to create good in the world through technical and organizational consulting with clients that foster social equity, steward the environment, and treat people humanely.

Company details

Company typeScaleup
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

About Stride

At our core, we are a learning culture who takes care of each other and acts with integrity. We are trusted technology partners with some of the biggest names revolutionizing the tech industry. From scaling startups to iconic Fortune 500 companies, we help our clients reach their goals by providing collaborative high-end technical consulting, agile transformation, and product delivery.

What We Are Looking For

We are seeking a Client Principal to own, grow, and protect a portfolio of strategic client accounts while serving as a trusted advisor to senior product and technology executive stakeholders. This is a senior, client-facing leadership role with direct P&L accountability.

Client Principals manage a portfolio of multimillion dollar accounts and drive expansion through new and extended Statements of Work.

Account Growth & Revenue Leadership

• Own the commercial success and P&L of a portfolio of strategic client accounts.

• Drive quarterly revenue targets through new and expanded SOWs.

• Build advisory-level relationships with senior client stakeholders.

• Position and sell Agentic AI solutions as core drivers of client value, including autonomous workflows, AI agents embedded in business processes, and AI-augmented product delivery models.

• Translate client pain points into Agentic AI–led Statements of Work, including AI readiness assessments, agent design and orchestration, and enterprise workflow transformation.

• Create executive alignment around AI-driven ROI, including productivity gains, cost reduction, and competitive differentiation through agentic systems.

• Collaborate with Solutions Architects and Delivery Leaders to shape and close high value engagements.

• Leverage Stride’s chair and CEO to elevate relationships and unlock growth.

Revenue Delivery & Client Health

• Ensure the delivery of existing SOW dollars and proactively prevent revenue attrition.

• Manage delivery risks proactively leveraging your account team.

• Escalate issues appropriately and partner with Stride’s executives and delivery teams to resolve them.

• Step in when senior-level intervention is required.

Client & Stakeholder Partnership

• Serve as Stride’s senior representative to client executives.

• Educate senior client stakeholders on agentic workflows, AI operating models, and organizational readiness, guiding them from experimentation to enterprise scale.

• Facilitate executive-level discussions focused on outcomes and transformation.

Leadership, Mentorship & Consulting Craft

• Partner closely with Delivery, Product, and Engineering teams to delight clients.

• Champion an Agentic AI mindset internally, helping Stride evolve its consulting craft from human-led delivery to AI-augmented and agent-driven execution.

• Actively engage with Stride’s chair and CEO for mentorship and feedback.

Qualifications – Must-Haves

• Experience owning and growing strategic client accounts in consulting or professional services.

• Background selling and delivering custom software engineering and/or AI services.

• Demonstrated success managing multi-million-dollar portfolios.

• Executive presence and strong consultative selling skills.

What Success Looks Like

• Clients view you as a trusted advisor.

• Revenue grows predictably and sustainably.

• Delivery teams feel supported and aligned.

• Risks are identified early and addressed decisively.

Stride Consulting is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Stride Consulting is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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