Senior Director, Credit Risk

As Marqeta's Senior Director, Credit Risk, you will lead our underwriting team and be responsible for developing and designing strategy to help us launch and scale successful credit programs. You will be the person who scales our credit underwriting organization leveraging our early beginnings and progress to date - establishing Marqeta as a disruptive force in the credit space with our differentiated vision and approach. You will mentor and develop a world-class team of credit risk professionals and drive innovation to establish best-in-class credit strategies and underwriting models. This role requires someone who can represent Marqeta at the highest levels with customers and partners as our head of underwriting and credit risk strategy. You will work closely with internal stakeholders including Product, Risk Operations / Servicing, Finance, and Data while partnering and building strong relationships with external bank partners and customers.

We work Flexible First. This role can be performed remotely anywhere within the United States or from our headquarters in Oakland, CA. We’d love for you to join us!

The Impact You'll Have

• Scale and lead Marqeta's credit organization - this is a foundational role for our credit business

• Mentor, guide and develop a high-performing team that will scale from 2 to 10+ professionals over the next 1-2 years

• Oversee portfolio performance and account management activities across diverse portfolio types including consumer and commercial credit programs

• Build, review, and refine Marqeta's consumer and commercial underwriting models leveraging advanced statistical modeling and data science

• Proactively monitor and adjust Marqeta's credit policies based on performance and risk trends across multiple portfolio types and risk segments

• Establish credit strategies for our co-brand, consumer and commercial credit card programs that directly drive KPIs (approval rates, new accounts, loss rate, profit margin, etc.)

• Enhance underwriting and risk documentation, work with bank partners on model validation and governance, and report KPIs to senior management and external stakeholders

• Partner with product to build modern credit stacks and data strategy leveraging financial, bank, and third-party datasets to enable underwriting automation

• Represent Marqeta's credit capabilities and vision to customers and bank partners

• Provide risk consulting services to our bank partners and customers, recommending improvements to credit strategies

Who You Are

• 12-15+ years of experience in credit underwriting at major banks - you understand underwriting and portfolio performance management inside and out

• You understand both traditional banking rigor and fintech pace

• Bachelor's degree or equivalent in Finance, Business, Accounting, Economics, Statistics, Math or similar fields (Advanced statistical background - PhD in Statistics, Mathematics, or quantitative field strongly preferred)

• Proven track record across diverse portfolio types including:

  • Co-brand credit programs

  • Subprime lending

  • Consumer credit cards

  • Commercial credit cards

• Strong desire to "run your own shop" and build something transformative - you have the itch to create and scale, not just optimize existing programs

• Belief in Marqeta's disruptive vision for credit - you see the opportunity to build the "next big thing" in credit with an established, respected brand

• Expertise in Excel and SQL modeling plus strong programming and data analytics experience in R or Python

• Experience in capital markets (ABS, securitization, warehouse lines) and fraud management. (nice to have)

• Exceptional communication skills - able to represent Marqeta credibly with senior executives, customers, and partners

• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities

What Makes This Role Special

• This is the foundational credit role at Marqeta - you'll help build our credit organization and execute our strategy

• Work with an established, respected brand that's ready to disrupt the credit space with a differentiated approach

• Opportunity to make this big - we have the vision, brand recognition, and resources to scale significantly

• Leadership track - path to VP and beyond as the organization scales

Typical Process

• Application submission

• Recruiter video call

• Hiring manager video call

• Virtual “Onsite” consisting of 6 - 30-45 minute interviews

• Finalist interview with CEO

• Offer!

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

• National: A baseline tier that applies to most of the geographic territory of the United States.

• Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA

• Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

• National: $194,100 - 242,600

• Premium: $210,100 - $262,600

• Premium Plus: $228,300 - $285,400

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options

• Flexible time off – take what you need

• Retirement savings program with company contribution and after tax contributions

• Equity in a publicly-traded company and an Employee Stock Purchase Program

• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave

• Free therapy sessions, financial and professional coaching, and legal advice

• Monthly stipend to support our remote work model

• Annual “development dollars” to support our people growth and development

• Through Flex First, the freedom to live and work wherever you and your family thrive

About Marqeta

Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.

Marqeta’s Values

– Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.

– Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.

– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.

– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.

– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.

Equal Employment Opportunity, Accommodations and Privacy

Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.

Marqeta cares about your privacy. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.

To keep our interview process fair and consistent, we ask that all candidates join video interviews with their camera on.

Notice on Use of AI in Recruitment
We may use artificial intelligence (AI) tools in our recruitment processing consistent with the requirements of applicable laws. For more information, review our AI notice here.