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AI/ML Ops Engineer

Role overview

Qualifications

  • 5+ years of hands-on ML Engineering experience
  • Cloud-based ML Infrastructure (AWS)
  • Model Development, Evaluation, Deployment Operations (SageMaker, Bedrock)
  • Strong analytical and problem-solving abilities

Responsibilities

  • Own the AI/ML loop end-to-end at scale across all pipelines
  • Develop, optimize, and deploy ML models
  • Design, build, and administer model-building and serving infrastructure
  • Implement ML workflows as containerized Infrastructure as Code

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Problem Solving
  • Communication
  • Social Skills

About the company

Blackpoint Cyber logo

Blackpoint Cyber

Cybersecurity

Blackpoint Cyber is a technology-focused cybersecurity company headquartered in Maryland, USA. The company was established by former US Department of Defense and Intelligence security experts and leverages its real-world cyber experience and knowledge of malicious tradecraft to help MSPs safeguard their infrastructure and operations. Offering the only world-class, nation state-grade cybersecurity ecosystem, Blackpoint serves the MSP community using its own proprietary security operations and incident response platform, SNAP-Defense, which is available as a product or as a True Managed Detection and Response (MDR) service. Blackpoint not only detects breaches earlier than any other solution on the market, but its dedicated MDR security analysts work 24/7 to combine network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service to monitor and detain threats before it's too late. In addition to its MDR services, Blackpoint is launching LogIC, its new logging with integrated compliance service to help MSPs and their clients satisfy cyber compliance requirements, including assessments and audits. With simple push-button setup, LogIC’s hyper-efficient logging architecture and self-service web application allows you to generate compliance reports and manage all aspects of event and log collection. Streamline how you prepare for audits and know exactly where you are already covered without compromising your security posture. Blackpoint Cyber continues to work hard to deliver an end-to-end, effective cybersecurity ecosystem to the MSP community. The mission? Provide absolute, unified detection and response services for MSPs of all sizes to combat a constantly changing threat landscape. We’re winning the unfair fight. Are you? Learn more at www.blackpointcyber.com.

Company details

Company typeScaleup
IndustryCybersecurity
Company size51 - 200

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Job description

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

ROLE SUMMARY

As AI/ML Ops Engineer, you will own the operational backbone of Blackpoint's AI/ML capability — taking models from training through production deployment and owning the full AI/ML loop across every pipeline the team runs at scale. You will be instrumental in building out this new function: standing up deployment pipelines, taking trained scripts and putting them on endpoints that can accept live requests, and ensuring every solution you ship is production-grade, highly available, and well monitored. As the team's scope expands, you will take on ownership of testing across the board and automate training, monitoring, and deployment pipelines across the AI lifecycle. You will report to the Vice President of AI and Data and work closely with Engineering, the Security Operations Center (SOC), and the Adversary Pursuit Group (APG).

WHO YOU ARE

  • 5+ years of hands-on ML Engineering experience, including having personally trained and deployed models into a production environment — you know what it takes to take an AI product from prototype to live service.

  • A well-architected mindset — built for efficiency, performance, security, and reliability, with genuine comfort owning deployment pipelines end-to-end.

  • Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.

  • Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

WHAT YOU'LL BRING

Experienced in:

  • Cloud-based ML Infrastructure (AWS)

  • Model Development, Evaluation, & Deployment Operations (SageMaker, Bedrock)

  • Inference Streams & Event-Driven Processing (Kafka, Spark)

  • MLOps Workflows (MLFlow, Sagemaker Pipelines)

  • Infrastructure as Code & Pipeline Automation (Terraform, AI CI/CD, GitHub Actions)

  • ML Governance (Data, Model, & Feature Versioning, Monitoring & Testing)

  • Containerized Services (Docker, Kubernetes, ECS/EKS)

  • Scripting Languages (Python, Bash)

  • Query Languages (SQL, SparkSQL)

  • GitFlow, CI/CD workflows & DevOps best practices

  • Experience with AI-Assisted development life cycle

  • Building high-availability, production-grade systems with strong visibility and alerting baked in from day one

Nice to Have:

  • Transformer Neural Networks

  • Agile Scrum/Kanban

  • Anthropic, OpenAI, LiteLLM APIs and SDKs

  • Experience in Cybersecurity, IoT, or NLP fields

  • Grafana or CloudWatch (observability tooling)

HOW YOU'LL MAKE AN IMPACT

  • Own the AI/ML loop end-to-end at scale — across all pipelines, from model training through deployment, monitoring, and retirement.

  • Develop, optimize, and deploy ML models, drawing on direct, hands-on experience training models yourself.

  • Design, build, and administer model-building and serving infrastructure, taking trained scripts and standing them up as live endpoints that can accept real-time requests.

  • Implement ML workflows as containerized Infrastructure as Code, using Terraform, GitHub Actions, Docker, and Kubernetes.

  • Build and automate standardized container pipelines for training, feature engineering, and inference channels, with CI/CD managed through GitHub.

  • Own test strategy across the full ML pipeline — model validation, integration, load, and deployment testing — as the team's testing scope continues to expand.

  • Build visibility and alerting into every deployed pipeline and hold all AI/ML solutions to a production-grade, highly-available, well-monitored bar.

  • Develop ML governance utilities for oversight and administration of deployed infrastructure.

  • Implement data, feature, and model lifecycle best practices.

  • Contribute to AI architecture and design decisions, taking primary ownership of ML pipeline work.

  • Collaborate closely with cross-functional teams, including Engineering, Blackpoint Cyber's Security Operations Center (SOC), and the Adversary Pursuit Group (APG).

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races, colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. We are committed to equality of opportunity in all aspects of employment.

For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks. International employees receive competitive benefits in accordance with local market standards and applicable country requirements.

Blackpoint believes all employees should share in the company’s success – equity participation is available to employees globally, with program details varying by location and employment structure.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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