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Senior Artificial Intelligence/Machine Learning Engineer

Role overview

Qualifications

  • Proven experience in software engineering with hands-on AI engineering shipped to production
  • At least one production project involving LLM agents, skill building, or RAG pipelines
  • Direct experience working with enterprise customers to design, deploy and scale AI-powered production workflows using Claude Code / Cowork
  • Track record of owning and delivering solutions end-to-end with minimal guidance

Responsibilities

  • Designing agent harnesses: the control loop, tool and skill surface, context and state management
  • Authoring Amazon States Language state machines to orchestrate agent steps, branching, retries, and parallelism
  • Hosting, operating and scaling agent workloads on AgentCore Runtime
  • Building agent-facing user interfaces on the AG-UI protocol

Key facts

Hard skills

Other skills

  • Problem Solving
  • Communication
  • Teamwork

About the company

Ciklum logo

Ciklum

IT Services & IT Consulting

Ciklum is a global Digital Solutions Company for Fortune 500 and fast-growing organisations alike around the world. The company is headquartered in London and has software development centres and branch offices in the United States, Spain, Switzerland, Denmark, Israel, Poland, Ukraine, Czech Republic, Slovakia, Romania, UAE and Pakistan.Ciklum builds tailored digital solutions that leverage emerging technologies for such clients as Just Eat, Flixbus, Metro Markets, EFG International, Zurich Insurance, Lottoland and others.For more information about us visit www.ciklum.com

Company details

Company typeStartup
IndustryIT Services & IT Consulting
Company size1001 - 5000

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Job description

Ciklum is looking for a Senior Artificial Intelligence/Machine Learning Engineer to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Artificial Intelligence/Machine Learning Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. 

Responsibilities: 

  • Harness Engineering — Core
    • Harness engineering — Excellent understanding of designing agent harnesses: the control loop, tool and skill surface, context and state management, and human-in-the-loop checkpoints around an LLM
    • AWS Step Functions with ASL — Author Amazon States Language state machines to orchestrate agent steps, branching, retries, parallelism and human-approval gates (e.g. task-token waits); invoke AgentCore runtimes and Lambda from workflows
    • Deterministic vs LLM control — Design workflows where policy gates and rules decide routing and the LLM only proposes, with explicit exception, timeout and loop-guard paths
    • Amazon Bedrock AgentCore — Host, operate and scale agent workloads on AgentCore Runtime; understand lifecycle, scaling and invocation patterns, and expose tools via AgentCore Gateway
    • AgentCore Observability — Hands-on tracing, metrics and logging of agent runs (AgentCore, CloudWatch, Datadog) with a per-step audit trail to debug and monitor production workflows
    • AgentCore Evaluation — Hands-on design and running of evaluations (AgentCore Evaluations, golden-dataset regression tests) to measure agent quality before and after each release
    • Guardrails — Hands-on configuration of Amazon Bedrock Guardrails and policy controls for safety, prompt-injection defence, PII and hallucination mitigation, with human-in-the-loop review where required
    • Agentic AI with Claude
    • Claude Code / Cowork — Experience designing, deploying and scaling AI-powered production workflows using Claude Code and/or Cowork
    • LLM API fundamentals — Tool use, function calling, streaming and context management
    • Skill building — Design and publish reusable skills consumable by agent workflows
    • MCP (Model Context Protocol) — Build, host and consume MCP servers (e.g. FastMCP on AgentCore); expose and integrate tools for agent use, with agents reaching data only through MCP/API, never directly
    • Multi-agent coordination — Task delegation and result aggregation across agents (A2A)
    • RAG pipelines — Vector databases, chunking, embeddings and retrieval
    • Prompt engineering — System prompts, evaluation and iteration
  • Front End
    • AG-UI — Build agent-facing user interfaces on the AG-UI protocol, connecting the front end to running agents for streaming responses, tool-call visibility, shared state and human approval steps
  • Back End
    • Python 3.10+ — async/await, type hints
    • FastAPI or equivalent Python web framework
    • Basic SQL — query, filter, join; awareness of vector DBs (pgvector, Pinecone, OpenSearch)
    • NoSQL — Working knowledge of document/key-value stores (e.g. Amazon DynamoDB): data modelling, access patterns, and using them for agent run state and audit trails
    • REST API design, JWT / OAuth2
    • Workflow Automation
    • Decompose manual business processes into agent workflows
    • Document processing — PDF, Excel, unstructured data extraction and classification
  • AI Engineer
    • OCR — Extract text, tables and layout from scanned and image-based documents (e.g. AWS Textract), and feed the output into agent workflows
    • Enterprise system integration — SharePoint, email, and external systems via APIs and MCP
  • Infrastructure
    • AWS services — Lambda, ECS, RDS, S3, IAM — support agent deployment and data storage needs
    • Terraform / Infrastructure as Code — Provision and promote AgentCore, Step Functions, Lambda and supporting AWS resources across environments
    • Docker and containerisation
    • GitHub Actions CI/CD

Requirements:

  • Proven experience in software engineering, with hands-on AI engineering shipped to production (years of experience are not the criterion; depth of AI delivery is)
  • At least one production project involving LLM agents, skill building, or RAG pipelines — ideally on AWS Bedrock
  • AgentCore and/or Step Functions
  • Direct experience working with enterprise customers to design, deploy and scale AI-powered production workflows using Claude Code / Cowork
  • Track record of owning and delivering solutions end-to-end with minimal guidance
  • Experience working directly with non-technical stakeholders — gathering requirements, presenting solutions
  • Consulting or client-facing background is an advantage

Desirable:

  • Kubernetes
  • TypeScript
  • Fine-tuning and model evaluation
  • CRE domain knowledge

What’s in it for you?

  • Strong community: Work alongside top professionals in a friendly, open-door environment
  • Growth focus: Take on large-scale projects with a global impact and expand your expertise
  • Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
  • Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
  • Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.

Explore, empower, engineer with Ciklum!

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

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Marcus Rivera

Chief Revenue Officer

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