Job Description Summary
This role is part of the end-to-end Value Stream operating model, structured around 4 Value Streams to better support our customers from opportunity through execution. This model will strengthen accountability and cross-functional collaboration, enabling faster, more predictable delivery, improved customer outcomes, and sustainable growth.
Job Description
Key Responsibilities:
- Lead the EMEAA pull management organization for Steam Services Parts VS, with accountability for customer order execution, replenishment coordination, distribution center operations, and regional fulfillment outcomes.
- Drive proactive customer order behavior and pull-based execution to improve service levels, material flow, and delivery reliability across the value stream.
- Oversee the end-to-end regional order flow, ensuring clear prioritization, rigorous risk management, schedule alignment, and reliable execution for standard and critical customer orders.
- Serve as the regional leadership point for cross-functional execution, including issue resolution, escalation management, and coordination across Supply Management, planning, logistics, quality, commercial teams, and the distribution center.
- Lead distribution center operations, including goods intake, consolidation, shipping, dispatch readiness, and operational performance, while advancing safety, compliance, and quality maturity.
- Own financial forecasting and operational risk management related to order fulfillment and delivery commitments.
- Drive continuous improvement and transformation of the operating model, shifting the organization from transactional order administration to proactive pull management, stronger customer expertise, and more system-driven execution.
- Provide structured feedback on execution barriers, delivery performance, and customer order patterns to upstream quoting, supply management, and process teams.
- Build organizational capability through team leaders, with a strong focus on performance management, talent development, coaching, and execution discipline.
Required Qualifications:
- Bachelor’s degree or equivalent professional experience.
- Significant leadership experience in supply chain, fulfillment, logistics, customer order management, operations, or service delivery in a global or regional business environment.
- Proven success leading leaders and developing teams in complex, multi-level organizations, with strong coaching and talent development capability.
- Demonstrated lean, AI, and transformation experience, including process redesign, simplification, workflow automation, and system-enabled operating model improvement.
- Strong knowledge of Steam Services operational processes and market requirements, particularly across order execution, replenishment, distribution, and customer delivery.
- Strong working knowledge of Steam Services tools, including OSERP and NEX.
- Deep experience in customer order management, pull management, fulfillment, distribution center or warehouse operations, logistics, or cross-functional execution leadership.
- Strong business and financial acumen, including forecasting, risk management, and performance management.
- Proven ability to lead cross-functional problem-solving and drive resolution across commercial, supply management, planning, logistics, quality, and operations teams.
Desired Characteristics:
- Strong operator with an end-to-end value stream mindset and a relentless focus on execution.
- Able to elevate teams from transactional order administration to proactive pull management and customer-centric execution leadership.
- High judgment in balancing customer urgency, supply constraints, execution priorities, and operational risk.
- Strong systems thinker who can translate manual processes into scalable process logic, operating discipline, and digital enablement.
- Skilled in leading in a matrixed environment and influencing across functions without losing execution speed.
- Strong commitment to safety, compliance, quality, and operational accountability.
- Clear, credible communicator with leadership presence and strong stakeholder management skills.
- Independent, resilient, and outcome-focused leader who drives both stability and transformation.
WhatWeOffer
In this position, you'll be part of a team delivering the most complex and consequential projects in the energy sector, and the work we do here directly supports the reliability and safety of energy systems that millions of people depend on.
The Steam Services business is a key hub for GE Vernova, where cross-functional teams collaborate across engineering, operations, and commercial functions to deliver projects that matter. As part of our community, you'll work at the intersection of technical depth and strategic execution — coordinating across global stakeholders while making a tangible difference on the ground.
We offer competitive benefits designed to support you and your family, reward strong performance, and help you manage your personal and professional life. GE Vernova invests in your development — through structured on-the-job learning, access to a global network of experts, and opportunities to grow your career across projects, functions, and geographies.
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
