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IS Support Services Associate

Baptist Health System KY & IN

Role overview

Qualifications

  • Associate degree in related area
  • Six-month related experience in lieu of degree

Responsibilities

  • Provide highly responsive first and second-tier IT support to staff
  • Support computer hardware and related equipment, general software and application installation and support
  • Coordinate with other Baptist Health IT infrastructure and application teams to deploy and support healthcare applications
  • Support users and equipment in various healthcare locations

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving

About the company

Baptist Health System KY & IN logo

Baptist Health System KY & IN

Hospitals & Health Care

Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of nine hospitals, employed and independent physicians, and more than 400 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky in a joint venture with Deaconess Health System based in Evansville, Indiana. Baptist Health employs more than 23,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has nearly 1,500 providers, including more than 750 physicians and more than 740 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. Learn more at BaptistHealth.com.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

Links

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Job description

Summary

Job Description:

Baptist Health is looking for an IS Support Services Associate to join our team in Corbin, KY!


Provides highly responsive first and second-tier IT support to staff within the hospital, physician practices, and other related healthcare facilities within the market. Support scope includes but is not limited to computer hardware and related equipment, general software and application installation and support, and

some clinical application and hardware support. Coordinates with other Baptist Health IT infrastructure and application teams to deploy and support healthcare applications to ensure system availability, and ultimately support patient care.


Support oversight includes users and equipment in the following locations:

• Main hospital campus

• Associated clinical and support facilities in the surrounding market, often off of the main hospital campus, such as diagnostic centers, surgery centers, labs, etc.

• Baptist Health Medical Group physician practices and remote clinic locations

• Remote support for work-from-home Baptist employees within the market

• Collectively, this often includes a large geographical area within the counties surrounding the main hospital. Both remote and on-premise support may be in scope


Qualifications:


Associate degree in related area or six-month related experience in lieu of degree. 


If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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