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Utilization Review Nurse

Role overview

Qualifications

  • Registered Nurse license
  • Experience in utilization review
  • Knowledge of evidence-based guidelines
  • Understanding of HIPAA regulations

Responsibilities

  • Conduct first-level prospective, concurrent, expedited, and retrospective utilization management
  • Review treatment requests according to state guidelines and evidence-based criteria
  • Evaluate treatment requests for medical necessity and coordinate with Peer Physician when necessary
  • Arrange alternative care services and conduct discharge planning

Key facts

Hard skills

Other skills

  • Time Management
  • Quality Assurance
  • Client Confidentiality

About the company

TRISTAR Insurance Group logo

TRISTAR Insurance Group

Insurance

TRISTAR began as an insurance program manager and medical malpractice claims administrator in 1987. Workers compensation claims management services were added in our offerings in 1989, and the Company was renamed TRISTAR Risk Management in 1995. As managed care and benefits administration services were added to our offerings, the organization grew into TRISTAR. We are the largest privately held third party claims administrator in United States. We empower more than 1,000+ professionals in offices throughout the United States, focusing business operations in three divisions: property casualty claims management, benefits administration, and managed care services. We are true to our values of RESPECT, INTEGRITY, TRUST, and EXCELLENCE, making the right choices both financially and ethically. At TRISTAR we strive to create an environment of respect, wherein all of us are encouraged to learn and to grow, to provide exceptional service to our clients and in turn to enjoy the satisfaction that comes from a job well done. We believe that to provide real service, we must contribute something which cannot be bought or measured with money: sincerity and integrity. At TRISTAR, you help create a world in which together we "transform risk into opportunity".

Company details

Company typeSME
IndustryInsurance
Company size501 - 1000

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Job description

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Responsible for performing Workers’ Compensation utilization review, which includes prospective, concurrent, expedited, and retrospective reviews to determine medical necessity and appropriateness for requested medical care using evidence-based criteria. Through the discharge planning process, identify patients with ongoing case management needs and refer these claimants to the Case Management team for outreach and follow-up.

 Essential Duties and Responsibilities:

  • Conducts first-level prospective, concurrent, expedited, and retrospective utilization management, including inpatient services, outpatient services, surgeries, and ancillary service requests
  • Reviews of all requests for treatment in accordance with specific state guidelines, ODG, evidence-based guidelines, and client-specific authorization criteria
  • Evaluate treatment requests and review clinical information received with treatment protocols and guidelines, identify medical necessity, and refer to Peer Physician when appropriate. Reviews must be conducted within state jurisdiction and URAC timeframes.
  • Review length of stay for inpatient cases when applicable
  • Arrange alternative care services/discharge planning and refer to TCM as appropriate for coordinating of services
  • Identify & review with Medical Director any case with potential safety issues
  • Promote cost-effective health care with an aligned health provider network
  • Identify and refer to Telephonic Case Management / Pharmacy TCM
  • Coordinate with TCM / Pharmacy TCM to achieve appropriate next steps which align with TCM goals
  • Manage determinations within the pharmacy portal
  • Perform NY PAR in the onboard system in accordance with NY MTG Guidelines

Additional Functions and Responsibilities

  • Demonstrates ability to meet administrative requirements, including productivity, time management, and Quality Assurance standards
  • Maintain established template documentation standards adhering to URAC standards and company policies and procedures
  • Maintain minimum billing and report billing hours in accordance with case activity and billing practices
  • Maintain confidentiality - knowledge of laws and regulations pertaining to HIPPA and PHI
  • Other job duties as assigned

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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