At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Manager
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Your role and responsibilitiesIn this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.
You will be mainly accountable for:
- Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
- Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
- Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
- Acting as trainer when needed, for field service associates and customers.
Qualifications for the role
- Previous solar experience preferred. 3+ years Solar Technician experience preferred.
- Experience installing, maintaining and troubleshooting PV systems preferred.
- Experience installing all types of grid-tier inverters and be able to work with various ground and roof mount racking systems preferred.
- Experience in PV Component performance and HALT testing preferred
- Familiarity with electrical plans and field layouts
- PV System site inspection experience
- Electrical knowledge/training preferred.
- Must have understanding of NEC codes that relate to PV installations.
- Will be travelling to different job sites to perform job. Must be willing to travel up to 80% of the time (mainly in California and Texas).
- Must have good prioritization, organization, analytical and planning skills
- Excellent communication and customer service skills
- Must be flexible, be able to adapt to new situations, have self-control and have high integrity.
- Must have Self-Control, be self-motivated and have initiative.
- Must be able to work at heights, climb ladders and stairs, lift 60 pounds, and able to work on your feet for long periods of time
- Bending, stooping, crawling, working in limited illumination areas, working in dusty conditions are required
- Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
