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Kobie
Customer Experience & CX Consulting
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Project Planning and Execution:
Lead the development of project plans, timelines, and budgets in collaboration with stakeholders, ensuring alignment with client objectives and business requirements
Drive the execution of project activities, managing resources, tasks, and deliverables to meet project milestones and deadlines
Monitor project progress, identify potential risks and issues, and implement mitigation strategies to keep projects on track
Stakeholder Management:
Serve as a primary point of contact for stakeholders, establishing and maintaining strong relationships to understand their needs, expectations, and concerns.
Communicate effectively with internal and external stakeholders, providing regular updates on project status, risks, and issues.
Manage stakeholder expectations and negotiate scope changes as necessary to ensure successful project outcomes.
Team Leadership and Collaboration:
Lead cross-functional project teams, providing direction, guidance, and support to team members throughout the project lifecycle
Foster a collaborative team environment, promoting communication, teamwork, and accountability to achieve project goals
Quality Assurance and Risk Management:
Ensure the quality of project deliverables meets or exceeds client expectations and industry standards
Proactively identify and assess project risks and issues, developing and implementing risk mitigation and contingency plans as needed
Conduct regular project reviews and audits to monitor compliance with project management processes and best practices
Continuous Improvement:
Lead lessons learned sessions at the conclusion of projects to capture key insights and best practices for future initiatives
Contribute to the development and refinement of project management methodologies, tools, and templates
Project Management Office (PMO) Governance
Participation in PMO governance activities including updates required to keep Workfront current with the latest user, project template, and resource management information
Ability to assess the requirements for new reports and create them in Workfront
5+ years of PM experience working in a fast paced and dynamic environment
Bachelor’s degree, or equivalent work experience
PMP certification preferred but not required
Experience managing projects at a software development company
Expertise in project management using various methodologies (ex. Waterfall, Scrum, Kanban)
Understanding of the software development life cycle (SDLC)
Experience managing the project life cycle with tools like; Jira, Workfront, Microsoft Project
The ability to prioritize (and reprioritize) tasks across many concurrent efforts
Attention to detail – ability to capture those tasks that everyone assumes will be completed, that might otherwise slip through the cracks
Unafraid to make mistakes, learn from them, and avoid making them again
An honest, enthusiastic, and positive person
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