Principal Care Management (PCM) Nurse (LATAM only)

This is a remote position.

We are seeking a licensed nurse or MD to support a U.S.-based endocrinology practice through its Principal Care Management (PCM) program.

PCM is a care coordination program designed for patients with a single chronic condition requiring ongoing management. In this role, you will work closely with the provider to ensure patients receive continuous support between visits, helping improve outcomes and adherence to treatment plans.

This is a clinical, patient-facing role, requiring strong judgment, communication skills, and the ability to actively monitor and guide patients throughout their care journey.

Key Responsibilities

• Maintain ongoing communication with patients enrolled in the PCM program
  
• Monitor patient conditions, including:
  

• Symptoms
  
• Medication adherence
  
• Progress and response to treatment
  

• Provide patient education regarding their condition and care plan
  
• Assist in the implementation and follow-up of care plans
  
• Coordinate services and ensure continuity of care
  
• Identify changes in patient status and escalate concerns to the provider when needed
  
• Ensure patients follow treatment recommendations and scheduled appointments
  
• Accurately document all patient interactions and updates in the system
  
  

Requirements

• Licensed Nurse or MD (required)
  
• Advanced English level (C1 or higher) – excellent spoken and written communication
  
• Proven experience working with U.S.-based medical offices
  
• Experience with chronic care management, patient follow-up, or care coordination
  
• Strong clinical judgment and ability to assess patient conditions remotely
  
• Experience providing patient education and support
  
• Highly organized with strong documentation skills
  
• Comfortable working independently in a remote environment
  

• Reliable computer (8GB RAM minimum)
  
• Stable internet connection (minimum 100 Mbps)
  
• Quiet and professional workspace
  
• Headset with microphone
  

Benefits

• Long-term, stable opportunity with a U.S.-based medical practice
  
• Fully remote work environment
  
• Opportunity to work in a clinical support role with real patient impact
  
• Supportive team and structured workflows
  
• 50 USD in productivity bonus (paid in local currency)
  
• 25 USD in reliability bonus (paid in local currency)
  
• 50 USD in consecutive reliability bonus (paid in local currency)
  

Important

• This is not a general virtual assistant role.
  
• Due to the clinical nature of PCM services, only licensed nurses and physicians will be considered.
  
• Schedule: Monday through Friday, 9:00 a.m. till 7:00 p.m. Florida time (EST).
  
• Hours: 45 hours per week.
  
• Breaks: 1-hour lunch break and one 30-minute break.