Compliance Program Manager
Lead Meaningful Privacy and Compliance Initiatives That Protect Member Information and Strengthen Healthcare Operations
At Liberty Dental Plan, we're seeking an experienced healthcare compliance professional with strong HIPAA privacy expertise to help protect member information, manage privacy risks, and support our enterprise-wide Privacy and Compliance Program.
Compliance is more than meeting regulatory requirements. It is about protecting sensitive information, minimizing organizational risk, and helping ensure the highest standards of integrity across our organization. This role is ideal for a compliance professional who thrives in a fast-paced environment and is passionate about privacy, risk management, and operational excellence.
About the Role
As a Compliance Program Manager, you will play a critical role in supporting and strengthening Liberty Dental Plan's Compliance and Privacy Program. You'll collaborate with leaders and cross-functional teams across the organization to manage privacy initiatives, evaluate compliance risks, support regulatory requirements, and help ensure the protection of sensitive health information.
This position requires a professional who can independently manage projects, exercise sound judgment, balance multiple priorities, and communicate effectively with stakeholders at all levels of the organization.
What You'll Do
- Serve as a compliance resource and subject matter expert supporting Liberty's commercial, Exchange, Medicaid, and Medicare lines of business.
- Monitor, research, interpret, and maintain regulatory and contractual requirements impacting the organization.
- Coordinate implementation of new regulatory and contractual requirements across business functions.
- Respond to compliance-related inquiries and provide guidance on regulatory matters.
- Support client, regulatory, and internal audits, including corrective action initiatives.
- Review agreements, policies, member-facing materials, business associate agreements, and other documents for compliance implications.
- Coordinate and support enterprise compliance activities, including risk assessments, work plans, compliance testing, and program reporting.
- Analyze findings, identify trends and root causes, develop recommendations, and communicate risk-related insights to stakeholders.
- Develop and maintain compliance dashboards, reporting tools, and status updates.
- Support the ongoing administration and continuous improvement of the Compliance and Privacy Program.
- Coordinate compliance training initiatives and annual compliance education efforts.
- Support quarterly Compliance Committee activities and Board-level reporting.
- Promote and support a strong culture of compliance throughout the organization.
- Perform additional projects and responsibilities as assigned.
Privacy-Focused Responsibilities
- Support the administration and oversight of Liberty's HIPAA Privacy Program.
- Investigate and manage privacy incidents involving Protected Health Information (PHI).
- Conduct privacy impact assessments and evaluate new vendors, systems, technologies, and business processes for privacy-related risks.
- Identify potential compliance and privacy risks and recommend appropriate safeguards and mitigation strategies.
- Review vendor agreements, business associate agreements, and contractual language for privacy and compliance considerations.
- Partner with business leaders to implement privacy controls and maintain regulatory compliance.
- Support member rights processes and privacy-related process improvement initiatives.
- Assist with incident response, risk mitigation efforts, and privacy program enhancements designed to protect member information and organizational assets.
What You'll Bring
Required Qualifications
- Bachelor's degree and relevant industry certifications required, or equivalent experience.
- Minimum of 7 years of progressive experience in regulatory compliance and oversight.
- Direct experience in government managed or regulated healthcare.
- Strong understanding of regulatory requirements and the ability to analyze, interpret, and apply regulations in a business environment.
- Demonstrated experience compiling, coordinating, analyzing, and organizing regulatory requirement data.
- Excellent critical thinking, analytical, and problem-solving skills.
- Strong proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and SharePoint.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to producing high-quality work.
Preferred Qualifications
- HIPAA Privacy Rule expertise and hands-on privacy program experience.
- Experience managing privacy incidents, breach investigations, and mitigation activities.
- Experience conducting privacy impact assessments and evaluating vendor-related risk.
- Experience reviewing Business Associate Agreements (BAAs), vendor contracts, and healthcare-related agreements.
- Experience working with Protected Health Information (PHI) and healthcare privacy regulations.
- Intermediate to advanced Microsoft Excel skills, including pivot tables, charts, conditional formatting, macros, and external data connections.
- Experience developing executive summaries, compliance reports, dashboards, and Board-level presentations.
- Strong sense of ownership with the ability to work independently and drive initiatives to completion.
- Experience collaborating across departments such as Security, Claims, Customer Service, Client Services, Procurement, Vendor Oversight, and Operations.
Why Join Liberty Dental Plan?
- Play a key role in protecting member privacy and strengthening organizational compliance.
- Partner with leaders across the organization on high-visibility initiatives that influence business decisions.
- Gain exposure to enterprise-wide compliance, privacy, risk assessment, audit response, and process improvement efforts.
- Work in a collaborative environment where compliance serves as a trusted business partner.
- Help foster a culture of accountability, integrity, and continuous improvement.
- Take ownership of meaningful work that directly impacts members, clients, providers, and regulatory compliance.
Success in This Role
Successful candidates are detail-oriented, analytical, and highly organized professionals who take pride in the quality of their work. They can manage multiple priorities, think critically through complex situations, communicate effectively with diverse stakeholders, and independently drive projects forward. They understand the importance of protecting sensitive information and are committed to maintaining the highest standards of compliance and privacy.
Ready to Make an Impact?
If you're passionate about healthcare compliance, HIPAA privacy, risk management, and protecting sensitive information, we encourage you to apply and join Liberty Dental Plan in advancing a culture of compliance, integrity, and member trust.
