Position Summary
The Business Account Executive (Inside Sales) is responsible for driving new business growth by identifying, developing, and closing opportunities with automotive dealers, Buy Here Pay Here (BHPH) dealers, independent rental companies, and other commercial fleet customers. This role focuses on consultative selling, building long-term customer relationships, and delivering technology solutions that help customers protect and manage their vehicle assets.
The Account Executive manages the entire sales cycle—from prospecting and qualifying opportunities through closing the sale and supporting the onboarding process. In addition to acquiring new business, this position is responsible for growing existing customer relationships through cross-selling, upselling, and exceptional customer service.
This is a fast-paced sales position requiring a highly motivated, goal-oriented professional who thrives in a performance-driven environment. Compensation includes a competitive base salary plus an uncapped monthly commission plan.
Primary Responsibilities
- Prospect and develop new business opportunities through outbound calls, email campaigns, referrals, marketing-generated leads, and inbound inquiries.
- Build and maintain a consistent sales pipeline using Salesforce CRM.
- Conduct discovery conversations to understand customer needs and recommend the appropriate Goldstar GPS solutions.
- Deliver product demonstrations and presentations that clearly communicate customer value.
- Manage opportunities through the complete sales cycle from initial contact to contract execution.
- Meet or exceed monthly sales quotas, activity goals, and key performance indicators (KPIs).
- Account Management & Customer Success
- Develop strong relationships with customers to increase retention, referrals, and long-term account growth.
- Identify opportunities to expand existing accounts through additional products and services.
- Serve as the primary point of contact throughout the onboarding process to ensure a positive customer experience.
- Proactively communicate with customers regarding orders, installations, shipping, and implementation timelines.
- Create and maintain accurate customer records, opportunities, and sales activities within Salesforce CRM.
- Prepare quotes, process customer orders, and coordinate with Operations, Logistics, Customer Service, and Technical Support to ensure timely order fulfillment.
- Track order status, shipping information, and customer follow-up activities.
- Maintain accurate sales forecasts and pipeline reporting.
- Monitor monthly and annual sales performance against established goals.
- Customer Support & Collaboration
- Assist customers with product questions and basic technical inquiries by coordinating with internal support teams.
- Coordinate Return Merchandise Authorizations (RMAs) with Technical Support and Customer Service when necessary.
- Work closely with Accounting regarding billing questions, payment options, credit card processing, and outstanding balances.
- Communicate customer feedback, feature requests, and market intelligence to Product Management and Marketing.
- Partner with Marketing on customer success stories, referral programs, and promotional campaigns.
Required Qualifications
- Minimum 2 years of inside sales or business-to-business (B2B) sales experience.
- Proven success meeting or exceeding sales quotas.
- Strong prospecting, cold-calling, and closing skills.
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational and time-management abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Self-motivated with the ability to work independently while contributing to a collaborative sales team.
- Strong problem-solving and customer relationship management skills.
- Proficient with Microsoft Office applications.
- Experience using Salesforce CRM or similar customer relationship management software preferred.
Preferred Qualifications
- Experience selling technology, SaaS, telematics, GPS tracking, fleet management, automotive, or dealership solutions.
- Knowledge of Used automotive dealerships, Buy Here Pay Here (BHPH), commercial fleet, or rental vehicle operations.
- Bilingual (English/Spanish) preferred.
Core Competencies
- Consultative Selling
- Prospecting & Lead Generation
- Negotiation & Closing
- Customer Relationship Management
- Pipeline & Opportunity Management
- Time Management & Organization
- Communication & Presentation Skills
- Problem Solving
- Collaboration & Teamwork
- Results Driven
Compensation & Benefits
- Competitive base salary
- Uncapped monthly commission plan
- Comprehensive benefits package
- Paid Time Off (PTO)
- Health, Dental, and Vision Insurance
- 401(k) with company match (if applicable)
- Career development and advancement opportunities
- Ongoing product and sales training
Why Join Goldstar GPS?
At Goldstar GPS, you'll join a high-performing sales organization focused on innovation, customer success, and professional growth. Our technology helps businesses protect valuable assets while improving operational efficiency. If you are a competitive sales professional who enjoys building relationships, solving customer challenges, and earning uncapped commissions, we'd love to hear from you.
EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
