Technical Implementation Manager

Company Overview

BotCity brings governance to the code AI writes. AI turned asking into code, and every business user is now a developer. The Python they generate runs on corporate workstations outside any pipeline, inventory, or approval flow, and nothing in the enterprise stack was built to see it. BotCity Sentinel governs that code where it runs: a script-level inventory of what executes, where, and by whom, contextual policies that allow, alert, or block, and a remediation loop where the author makes the first fix. Security asks whether code is malicious. Governance asks whether it should run, here, by this person. We built Sentinel to own the second question. Today it's Python. Tomorrow it's every line of code AI writes.

BotCity serves 1,000+ teams in 70+ countries, including customers as Bayer and LG. We raised a $12M Series A led by Four Rivers, with participation from Y Combinator, SoftBank, and founders and investors including Lew Cirne (New Relic), Rod Johnson (SpringSource), and Walter Kortschak (Summit Partners and Firestreak Ventures). G2 named BotCity one of the world's top 25 emerging platforms.

We are a remote company with teams across the US, Canada and LATAM. Small team, large customers, a category forming around us. If you want real ownership over a problem that matters, we should talk.

Role Overview

The Technical Implementation Manager will own end-to-end technical delivery for every Sentinel deployment, guiding customers from technical qualification through POC and rollout. This person will be responsible for unblocking infrastructure, identity, and networking hurdles hands-on, standardizing a repeatable deployment playbook, and keeping leadership informed on delivery progress and risk. This role is built for someone with a strong technical project management background who takes extreme ownership with customers and internally, thrives as a hands-on builder in unstructured, fast-moving environments, and brings a true Individual Contributor mindset.

 
Responsibilities

• Own technical delivery for all active Sentinel POC’s (Proof of concept) and production rollouts.
• Run requirements-gathering with client IT/security teams (sizing, network, database, identity/SSO ownership).
• Track and unblock the provisioning phase, which lives mostly on the client side and is typically the slowest step.
• Coordinate preparation (certificates, credentials, licenses) and deployment (install, validation, phased agent rollout).
• Create, maintain and evolve the standardized pre-deployment playbook.
• Ensure every completed deployment ends with a clear action plan for the client on discovered risks, not just a technically "installed" system.
• Report deployment status and risk to BotCity's and the customer's team on a regular basis.
• Support customer training whenever needed, working cross-functionally with BotCity's and customer's team.
• Own calls with and reports to customers to ensure all stakeholders are aligned and engaged with POC and product deployment.