Logo for Integer Holdings Corporation

Principal Sales Applications Engineer

Role overview

Qualifications

  • Bachelor's Degree in a technical field
  • 10+ years’ experience in a technical environment
  • Experience in the medical device industry
  • Excellent communication skills

Responsibilities

  • Evaluate and target profitable new business growth within the Product Category
  • Lead customer-facing technical discussions
  • Manage new business opportunities and promote Integer products
  • Provide technical Product support for assigned and new customers

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration
  • Innovation

About the company

Integer Holdings Corporation logo

Integer Holdings Corporation

Contract Development & Manufacturing Organizations (CDMO)

Integer Holdings Corporation (NYSE:ITGR) is a leader in advanced medical device outsourcing (MDO) and serves its customers by providing comprehensive end-to-end solutions with its unparalleled expertise in innovation and manufacturing. Integer's vision is to enhance the lives of patients worldwide by being its customer's partner of choice for innovative medical technologies and services. Additionally, through Electrochem, an Integer company, it develops custom batteries for high-end niche applications in energy, military, and environment markets. The company's medical device manufacturing brands include Greatbatch™ Medical and Lake Region Medical™. Additional information is available at www.integer.net.

Company details

Company typeXLarge
IndustryContract Development & Manufacturing Organizations (CDMO)
Company size10001

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Job description

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right




The primary purpose of this position is the accountability for evaluation and targeting of profitable new business growth within the Product Category, to lead customer facing technical discussions, manage new business opportunities and promote Integer products and capabilities to drive revenue and operating profit growth.  In alignment with the Account and Product Marketing strategies, the position will provide technical Product support for assigned and new customers within a region or product area using available tools such as technical fairs and forums.  As assigned, ownership of targeted marketing campaigns toward new opportunity development. Working with customers’ R & D, product development, and operations teams, the position works with Integer Global/Key Accounts, Quoting Teams and manufacturing facilities to identify, scope, and sell appropriate supply chain solutions to our customers.

Accountabilities & Responsibilities:

  • Adheres to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements. 

New Opportunity Identification & Qualification

  • Initiates New Business Opportunity review process and defines the business rationale for pursuing new business opportunities.  Works with the Sales Account and Quoting Teams to develop business cases and presents to Integer management to gain consensus and approval to proceed.
  • Works with customers' technical/engineering teams to understand and clarify technical requirements and specifications and translate into actionable Integer activities.  Working with Integer technology experts, effectively filters opportunities to identify appropriate business and screen-out inappropriate opportunities.
  • Recommends pricing approach utilizing market-based pricing and price validation methodology to ensure appropriate profitability 
  • Prepares and delivers proposals to customers in partnership with Global Sales team members. Proposals will include pricing and manufacturing strategies as well as capital and NRE requirements.

Technical Sales Activities

  • Represents the organization as the primary technical contact on projects, interacts with external technical teams on significant technical matters and opportunities, often requiring coordination between organizations.  May serve as the organization spokesperson on advanced opportunities and/or programs.
  • Leads technical selling effort on opportunities as assigned and defined by product segment
  • Leads technical discussions and promotes Integer capabilities to new and existing customers using available tools such as technical fairs and forums.
  • Proactively identifies and scopes new business opportunities with active involvement in customers’ R&D, product development, and operations teams.
  • Effectively works with Integer Global and Key Account teams and manufacturing facilities to identify, scope, and sell appropriate supply chain solutions to our customers.
  • Ensures project confidentiality and IP protection by executing Non-Disclosure Agreements with customers

Account Management Support

  • Works with the Global Account teams to understand the full scope of customers’ business and aligns activities with strategic account plans.
  • Works directly with customers on VIP programs to identify and provide solutions to their supply chain management challenges, including design for manufacturability requirements.
  • Responsible for technical and NPD customer satisfaction.
  • Communicates effectively across Integer all customer concerns and obtains additional assistance support when required.

Strategic Market Segment Development

  • Actively pursues qualified leads identified through targeted marketing campaigns. 
  • Assists in identifying technology trends and market dynamics
  • Identifies capability gaps within market segments and help to prioritize development of missing capabilities.
  • Supports marketing efforts, as required, for example supporting trade shows
  • Actively participates in the development of the Integer Technology
  • Complies with all work rules including those pertaining to safety, health and the Integer Quality System.
  • Performs other duties as required.

Education & Experience:

Minimum Education: Bachelor's Degree in a technical field.  MBA/Advanced Degree preferred.

Minimum Experience: 10+ years’ experience in a technical environment with a minimum 10+ years related to component or assembly in the medical device industry.  Prefer to have experience selling to technical contacts at Medical Device Manufacturers.


 Knowledge & Skills:

  •  In depth knowledge of Product and/or Clinical applications in targeted area of responsibility required.
  • Previous Product and/or Clinical experience in CRM/Neuromodulation/Vascular Markets preferred. 
  • Knowledgeable about the highly regulated nature of the business and is comfortable operating within such an environment
  • Manufacturing Engineering or Development Engineering experience preferred
  • Excellent communication skills with the ability to clearly communicate issues and potential resolutions in a timely manner to customers and internal stakeholders.
  • Demonstrated partner with cross-functional organizations to successfully drive the business
  • Ability to respond to changing priorities with minimum disruption.
  • Ability to provide technical leadership in discussions, conference calls and meetings with customers and staff as related to the job responsibilities.
  • Ability to read, understand, and interpret technical drawings, models, and schematics.
  • Proficient computer skills, Outlook, Excel, Project, Word & PowerPoint. CAD & Design programs a plus.

Salary: $128,250 - $188,100





Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success. Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy. We provide a comprehensive benefits package with immediate eligibility including medical, dental, vision, disability, life insurance, and adoption benefits. Parental leave is available after one year. Optional employee-paid programs include supplemental life insurance, critical illness, hospital indemnity and accident insurance. Employees are immediately eligible to participate in the 401(k) plan with company matching contributions. We provide 80 hours (10 days) of company designated holidays per year plus an annual allotment of paid time off.




U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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