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Product Marketing Manager - EMS

Role overview

Qualifications

  • 4+ years of relevant B2B enterprise or vertical SaaS experience
  • Experience entering new markets, and scaling products in those markets
  • BA/BS degree
  • Exceptional verbal and written communication skills

Responsibilities

  • Successfully taking First Due's portfolio of EMS products to market
  • Build a deep understanding of the EMS industry, competitors, and market dynamics
  • Work closely with customers to understand value props and product gaps
  • Develop messaging and positioning that is clear and monetizable

Key facts

Hard skills

Other skills

  • Communication
  • Teamwork
  • Problem Solving

About the company

First Due logo

First Due

Computer Software / SaaS

First Due Suite is re-imagining how Fire & EMS agencies run their operation by offering best-of-breed Pre-Planning, Fire Prevention, Incident Reporting, Scheduling & Personnel, Assets & Inventory, Community Engagement, and Response – all in a single, cloud-based platform. Customers using First Due are transforming how they function, before, during, and after an incident - ultimately leading to better decisions and a safer community.

Company details

IndustryComputer Software / SaaS
Company size51 - 200

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Job description

About First Due

First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.

Job Title: Senior Product Marketing Manager

Location: Remote - US Only
Country: United States
Department: Marketing
Position Type: Full-Time
Salary: $125,000 + Bonus

Job Summary:

First Due is seeking a Product Marketing Manager for the EMS market. This role owns EMS product marketing end-to-end: market segmentation, personas, messaging and positioning, competitive intel, field enablement, pricing, packaging, and the overall EMS go-to-market strategy.

The EMS Product Marketing Manager will scale up our presence in the EMS market which is the fastest growing segment of our business. Reporting to the Director of Product Marketing, this strategic doer will partner closely with Sales, Marketing, Product, Revenue Operations, and Customer Success, as the company expert on all things EMS and the go to resource for understanding the EMS market. The ideal candidate combines strategic thinking with hands-on execution and has a track record of successful PMM market ownership. 

Key Responsibilities:

  • Successfully taking First Due's portfolio of EMS products to market.
  • Build a deep understanding of the industry, competitors, market and help guide product roadmap and GTM strategy in the EMS market.
  • Work closely with customers to understand value props, and product gaps, delivering this information back to Product to inform roadmap.
  • Develop messaging and positioning that is clear, differentiated, and monetizable.
  • Deeply understand all competitors and market dynamics.
  • Arm and enable sales with the tools and content needed to be successful.
  • Plan, implement, and measure your work to improve campaigns including launches, lead generation, pipeline, close rates, sales cycles, ASP, and awareness. 

Qualifications:

  • 4+ years of relevant B2B enterprise or vertical SaaS experience.
  • Experience entering new markets, and scaling products in those markets.
  • Fierce sense of ownership and accountability.
  • Strategic, data-driven thinker, with the ability to work both independently and cross-functionally.
  • Growth mindset - you are not afraid to think big and take on risks.
  • Willingness to roll up your sleeves.
  • A strong work ethic, and excitement about our mission.
  • Proven analytical skills, and ability to assess opportunities and make decisions on ROI/advantages of programs & investments.
  • Exceptional verbal and written communication skills and proven ability to write about technology and the tech landscape.
  • Comfortable in a fast-paced and changing environment.
  • BA/BS degree 

Preferred Qualifications:

  • Public safety or public sector experience.

For US-based Roles
All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.

Physical Demands and Work Environment
Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

Working at First Due
First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.

If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.

When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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