Site Payments Supervisor

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

The Site Payments Manager is responsible for oversight and management of the Site Payment Analyst group, across all therapeutic areas in a specific region

What You Will Do:

Your focus will be on coordinating pricing and investigator payments delivery, resolving issues, and developing team capability.

Key responsibilities include:

• Functional Oversight of SPAs in assigned region 
• Primary escalation point of contact for payment related inquiries raised by study team members and regional SPAs
• Oversee training for new/incoming regional SPAs
• Work with Global Site Payment Manager for resourcing and assignments within associated region
• Provide insight for regional perspective related to budget templates, Payment Exhibits in the CTAs, and configuration of Subject Visit from EDC report
• Ensure consistency in regional Site Configuration in vendor payment system
• Ensure alignment of Site Payment processes and approach globally
• Oversee regional SPA compliance, to ensure payments are approved ontime.
• Lead regional SPA team meetings

Your Profile:

You will have solid pricing and investigator payments experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• Bachelor's degree in finance, accounting, business, or a related field.
• Experience in financial operations, preferably in clinical trials or the pharmaceutical industry.
• Strong analytical skills with attention to detail and a focus on accuracy.
• Excellent communication and interpersonal skills to effectively manage relationships with internal teams and external stakeholders.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply