At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
Job Purpose:
The role requires all activities to align to the purpose of owning the professional recommendation: supported by science; delivered by best-in-class education, and lead with thought leaders.
To ensure that Professional Education and Development team is the trusted professional partner of choice for all HCP’s supporting their development and education needs and ultimately ensuring Alcon vision care products are prescribed as first choice.
Major Accountabilities
- To develop and maintain professional relationships with Eye Care Professionals, HCP influencers, and Key Accounts/Key customers to promote engagement with the Alcon brands and to provide clinical and technical information supporting the brands that influences positively prescribing behaviour & decisions.
- Provide education and technical support for Key Accounts and key customers where appropriate as part of the customer partnership teams for account support.
- Adopt and execute International Professional Education and Development strategy, adapted to local market commercial priorities.
- Execute the education strategy and deliver content to support New Product Launches (NPL) and key strategic brands. Focusing on fundamental clinical skills and product knowledge, supported by science.
- Delivery of generic/on-label education materials to support strategic brands to be utilised across all delivery channels, including face to face, virtual and digital platforms.
- Deliver and implement the pre-launch education and communication strategy and key tactics for NPL readiness (such as, pre-launch communication and market preparation, thought leader and advocate engagement, podium opportunities, key ECP activation and educational initiatives) for the market.
- Commercial Advisory Boards and Round tables for insight and product support, particularly related to New Product HCP advocacy.
- Direct and deliver support for congresses and trade conferences (Alcon owned and third party) held within the local market. This may include, - sponsorship negotiation, booth (live & virtual) and messaging development, commercial/brand podium presentations, full planning and communication & PR liaison.
- Professional communications and scientific amplification compliantly utilising social media, trade articles, email newsletters and other channels of delivery
- Execute Thought leaders/HCP influencer strategy.
- Develop & manage relationships with HCP Influencers and Thought Leaders within local market, major industry influencers, professors, organizations/associations, educational institutions & researchers to be at the forefront of the industry & gain leading edge knowledge of practitioner and industry insights to influence business and commercial planning.
- Provide Clinical / Technical support to the local marketing, sales, sales training, regulatory, legal and communications teams.
- HCP Advocacy for all strategic activities based on customer insights.
Education: Undergraduate or Master’s degree in Optometry required
Experience / Professional requirement:
- Minimum 5 years clinical/optical practice or industry experience
- Strong technical understanding and exposure to contact lens fitting and dry eye management
- Demonstrated experience delivering high‑quality presentations, combined with outstanding public speaking skills, is highly desirable
- People and internal stakeholder management skills preferred
- Results oriented team player, with strong collaboration and well-developed project management capabilities
- Strong communication & interpersonal skills
Why join Alcon?
- Join a global leader with a rich history of innovation and excellence in eye care.
- Be part of a collaborative and supportive team culture that values diversity and inclusion.
- Enjoy a competitive compensation package and opportunities for career advancement.
- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
If you're ready to take the next step in your career and lead a dynamic team towards success, we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.
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