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Director, Public Affairs & Strategy

Role overview

Qualifications

  • BA/BS degree; MBA or other relevant advanced degree preferred
  • 7+ years of experience in management consulting, corporate strategy, healthcare strategy, enterprise transformation, or public affairs strategy
  • Deep knowledge of the U.S. healthcare industry, preferably including payer and/or provider experience
  • Exceptional project leadership, executive communication, and stakeholder-management skills

Responsibilities

  • Lead complex workstreams end to end, defining scope, priorities, workplans, and decisions
  • Advise senior leaders by framing complex business and policy issues and translating insights into clear recommendations
  • Develop strategies to advance enterprise priorities, connecting healthcare policy developments to business objectives
  • Drive analysis and execution, leading research and establishing accountability and follow-through

Key facts

Hard skills

Other skills

  • Research
  • Emotional Intelligence
  • Intellectual Curiosity
  • Detail Oriented
  • Collaboration

About the company

Humana logo

Humana

Health Insurance (Payers)

At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Company details

Company typeXLarge
IndustryHealth Insurance (Payers)
Company size10001

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Job description

Become a part of our caring community
 

The Director, Public Affairs & Strategy will lead high-priority, cross-functional work at the intersection of Humana’s business strategy, healthcare policy, and advocacy. This leader will own complex workstreams from initial framing through recommendation and execution, partnering directly with senior leaders to structure issues, develop policy positions, and build coordinated strategies that advance enterprise priorities.
The ideal candidate is a highly strategic and structured leader with deep healthcare expertise, strong executive presence, and the judgment and emotional intelligence to influence and collaborate across the organization. This role requires an individual who can create clarity from ambiguity, operate with a high degree of ownership and independence, and translate complex business and policy issues into clear recommendations and disciplined execution. This role reports to the
SVP, Strategy & Public Affairs.

Key Responsibilities


  • Lead complex workstreams end to end. Define scope, priorities, workplans, milestones, and decisions; anticipate needs and drive work through implementation with limited direction.
  • Advise senior leaders. Frame complex business and policy issues, surface tradeoffs, synthesize perspectives, and translate insights into clear recommendations.
  • Develop strategies to advance enterprise priorities. Connect healthcare policy developments to business objectives and build coordinated strategies across stakeholders, messaging, risks, and execution.
  • Drive analysis and execution. Lead research, quantitative and qualitative analysis, and scenario planning while establishing clear accountability, timelines, and follow-through.
  • Create executive-ready deliverables. Distill complex information into concise, high-quality presentations, briefings, memos, and decision materials.
  • Lead through influence. Build trust and alignment across functions, navigate differing perspectives, manage external consulting partners, and maintain a high bar for rigor, quality, and results.


Use your skills to make an impact
 

Required Qualifications


  • BA/BS degree; MBA or other relevant advanced degree preferred.
  • 7+ years of experience in management consulting, corporate strategy, healthcare strategy, enterprise transformation, public affairs strategy, or a similarly rigorous, high-performance environment.
  • Deep knowledge of the U.S. healthcare industry, preferably including payer and/or provider experience.
  • Proven ability to independently structure ambiguous problems, lead complex cross-functional work, synthesize quantitative and qualitative findings, and translate insights into actionable recommendations.
  • Demonstrated ability to take full ownership of complex workstreams and drive execution with limited direction.
  • Exceptional project leadership, executive communication, and stakeholder-management skills.
  • Strong executive presence and demonstrated ability to influence senior leaders and stakeholders without formal authority.
  • High emotional intelligence with the ability to build trust, navigate disagreement, and foster alignment across diverse perspectives.
  • Sound judgment, intellectual curiosity, attention to detail, and comfort operating in a fast-paced, dynamic environment.


Leadership Attributes

Successful candidates will demonstrate:

  • Strategic and structured: Creates clarity from ambiguity, approaches complex issues with a structured mindset, and connects policy developments to enterprise priorities.
  • Ownership and execution: Takes full accountability for outcomes, anticipates needs, drives work forward with limited direction, and consistently delivers high-quality, synthesized work.
  • Influential and collaborative: Builds trust, works effectively across organizational boundaries, navigates disagreement constructively, and creates alignment without relying on formal authority.
  • Clear and concise: Distills complexity into the core insight, decision, and recommendation and communicates effectively with senior executives.
  • Low ego, high standards: Collaborates openly, welcomes different perspectives, and puts enterprise outcomes ahead of personal ownership while maintaining a high bar for rigor, quality, and execution.

Location & Travel:


This role offers flexibility in location and may be performed remotely. Candidates are not required to reside near a Humana market office; however, travel will be expected on an as-needed basis to support business priorities, including travel to Louisville, KY; the Washington, DC metro area; Chicago, IL; Nashville, TN; and New York, NY.

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$184,800 - $254,100 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About Us
 

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


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Marcus Rivera

Chief Revenue Officer

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