Claims Adjuster

Background 

A.G. Risk Management, Inc. is a growing and dynamic business operating in the global insurance and reinsurance market, focusing on the Property & Casualty (P&C) market. We currently have offices in Philadelphia PA, Quincy MA, and Buffalo, NY. We have ambitious expansion plans and are looking to recruit determined and enthusiastic people to our hard-working team.

Key Objectives:

We are currently seeking a highly motivated Claims Adjuster to join our dynamic team. This individual will play a critical role in our company's success by accurately and efficiently managing the claims process from start to finish. You will be responsible for investigating insurance claims, evaluating coverage and damages, negotiating settlements, and ensuring a smooth and fair resolution for all parties involved. In this integral role, you will work closely with our clients, policyholders, and internal stakeholders to ensure timely and accurate claim settlements. You will utilize your exceptional attention to detail, analytical skills, and strong communication abilities to effectively document and assess each claim. This can be a fully remote position.

Summary of Responsibilities:

• Investigate insurance claims, evaluating damages and determining coverage eligibility
• Review and analyze policy documents, claim forms, and other relevant documentation
• Communicate with policyholders, witnesses, and third-party experts to gather necessary information
• Negotiate settlements with policyholders and claimants, and their representatives
• Collaborate with legal and medical professionals regarding complex claims
• Document claims process thoroughly and accurately in accordance with company guidelines
• Provide exceptional customer service to policyholders and stakeholders, addressing inquiries and concerns in a timely manner
• Mentor and support junior claims adjusters, providing guidance and training as needed

Qualifications/Skills:

• Experience in handling a range of General Liability losses spanning everything from trip & fall, to employers liability and occupational disease, plus Property Liability including but not limited to both first party and third party seepage & pollution liabilities.
• Flexible approach and a willingness to diversify and expand knowledge creating an ability to handle a variety of losses.

• Ability to work independently. 

• Ability to work well with external parties as well as co-workers.
• Excellent verbal and written communication skills. 
• Proficiency with current Microsoft Outlook and Office products. 
• Adjuster licenses in multiple states would be desirable.

 Education and Experience:

• Bachelor’s degree preferred.
• Minimum of five years of claims handling experience.

Special Requirements:

• None