Senior Strategy & Ops Lead

About Spark Advisors

We're building healthcare tech for a system that desperately needs it.

Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.

Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.

Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities.

Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025

Healthcare is overdue for innovation. Let’s redefine what its future looks like — together.

Summary

We’re looking for a Senior Strategy & Operations Lead to help shape and carry out Spark’s most important priorities as we grow. Reporting to our Senior Director, Strategy & Operations, you’ll be a key thought partner to the leadership team, turning complex, ambiguous business problems into clear plans and measurable results.

You’ll own a portfolio of company-level initiatives from start to finish: defining the problem, building the analysis and business case, aligning stakeholders, and driving execution across Operations, Sales, Finance, Product, and other teams. You’ll also help build the processes and operating rhythms that help Spark scale.

The ideal candidate pairs sharp analytical skills with real operating experience. You’re as comfortable digging through messy data as you are presenting a recommendation to executives and getting it adopted. If you want your work to have a visible impact while improving the Medicare experience for the people we serve, we’d love to talk.

This is a hybrid role based at our NYC office. 

What You'll Do 

• Own a portfolio of high-impact, cross-functional strategic initiatives from problem definition through execution and measurable results
• Partner with the leadership team to shape priorities and turn strategy into action
• Analyze business performance data to surface trends and insights and guide executive decisions
• Build business cases and financial models to support strategic investments and priorities
• Design and scale key operational processes to improve efficiency across the business
• Lead change management for new systems, tools, and workflows

What We're Looking For

• 5–7+ years of experience in management consulting, investment banking, corporate strategy, or business operations, including 2+ years leading strategic initiatives end-to-end in an operating role
• Track record of independently owning complex, ambiguous initiatives and delivering measurable business impact
• Advanced analytical and financial modeling skills, with the ability to turn messy data into clear recommendations
• Exceptional written and verbal communication skills, with experience presenting to and influencing executive leadership
• Proven ability to drive alignment across teams and influence without authority
• Experience mentoring or guiding the work of others
• Self-starter with strong attention to detail and an ownership mentality

Compensation

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Why you should join our team

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:

• Equity compensation
• Health care, including dental and vision 
• Flexible work location; co-working available
• 401k
• Paid Time Off
• Monthly Remote Work Stipend (help cover costs of home-office needs)
• Paid Parental Leave
• Up to 14 weeks for birthing parents
• Up to 8 weeks for non-birth parents
• 11 paid holidays
• 2 week sabbatical at 5 years of employment 
• Wellbeing Perks through SpringHealth, Calm, and more!