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Senior Clinical Safety Lead

Role overview

Qualifications

  • 5+ years of relevant experience in clinical supervision, research, quality assurance, AI evaluation, or related fields.
  • Clinical licensure or advanced training (LCSW, LMFT, PsyD, PhD, MD, or equivalent experience).
  • Strong understanding of psychological safety, mental health, trauma, and sensitive conversations.
  • Experience with clinical research writing, including reports, manuscripts, or publications.

Responsibilities

  • Review annotations, labels, roleplays, and AI model responses for clinical accuracy, quality, and safety.
  • Lead quality assurance, calibration, and adjudication of complex or sensitive cases.
  • Train and coach clinical experts, annotators, and reviewers.
  • Develop and improve evaluation rubrics, labeling guidelines, and QA workflows.

Key facts

  • Remote from: Anywhere
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Other skills

  • Quality Assurance
  • Mental Stability
  • Communication
  • Collaboration
  • Training And Development

About the company

mpathic logo

mpathic

Computer Software / SaaS

mpathic is keeping humans safe in the AI era through technology-enabled, expert-led human data and evaluation services. We work with frontier AI builders to prevent harmful or unwanted model behaviors, spanning use cases from user wellbeing and mental health to financial risk and customer support, across the full AI model lifecycle. mpathic Experts create multi-modal ground-truth datasets, trajectories, annotations and role plays for use in red teaming and benchmarking. Experts have specialization in behavioral analysis, conversational design, and high-risk/high-accuracy areas. We partner with Responsible AI and Trust & Safety teams to support global deployment, policy enforcement, and ongoing risk mitigation to strengthens both model quality and real-world safety. Learn more at mpathic.ai

Company details

Company typeStartup
IndustryComputer Software / SaaS
Company size11 - 50

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Job description

Senior Clinical QA Lead | Remote, Full-Time

About mpathic

mpathic is a Series A startup on a mission to keep humans safe in the AI era. We combine psychology, clinical expertise, and AI to build safer, more human-centered technology.

About the Role

We're looking for a Senior Clinical QA Lead to oversee clinical quality across AI safety evaluations, data annotation, labeling, and red teaming projects.

You'll work closely with clinical experts, reviewers, researchers, and technical teams to ensure our human data is accurate, consistent, clinically grounded, and ready for customer delivery.

What You'll Do

  • Review annotations, labels, roleplays, and AI model responses for clinical accuracy, quality, and safety.
  • Lead quality assurance, calibration, and adjudication of complex or sensitive cases.
  • Train and coach clinical experts, annotators, and reviewers.
  • Develop and improve evaluation rubrics, labeling guidelines, and QA workflows.
  • Identify model safety risks, recurring errors, and opportunities to improve evaluation quality.
  • Collaborate with research, product, engineering, and Human Data Operations teams.
  • Support clinical research reporting and documentation.

What We're Looking For

  • 5+ years of relevant experience in clinical supervision, research, quality assurance, AI evaluation, or related fields.
  • Clinical licensure or advanced training (LCSW, LMFT, PsyD, PhD, MD, or equivalent experience).
  • Strong understanding of psychological safety, mental health, trauma, and sensitive conversations.
  • Experience with clinical research writing, including reports, manuscripts, or publications.
  • Ability to train reviewers, resolve ambiguous cases, and maintain consistent quality standards.
  • Strong communication, documentation, and cross-functional collaboration skills.
  • Interest in AI safety

Compensation: $135,000- $165,000

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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