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Dispatcher

Role overview

Qualifications

  • Experience in fleet management and truck dispatching
  • Strong problem-solving skills
  • Ability to communicate effectively with drivers and clients
  • Understanding of freight markets and operational challenges

Responsibilities

  • Plan and dispatch assigned trucks throughout the operating network
  • Build daily and weekly plans to maximize truck utilization and profitability
  • Negotiate rates and make sound decisions based on various factors
  • Maintain strong relationships and communicate consistently with drivers

Key facts

Hard skills

Other skills

  • Negotiation
  • Problem Solving
  • Communication
  • Relationship Building
  • Teamwork
  • Accountability
  • Time Management

About the company

Zelh logo

Zelh

Staffing & Recruiting

Zelh is a US-based staffing and outsourcing company helping businesses increase efficiency and lower payroll costs by implementing a remote staffing model of their employees overseas. The service allows our customers total control of their employees. Founded 2017 in North Carolina, the company provides businesses with smart and innovative solutions for recruiting qualified staff from Poland 🇵🇱 Ukraine 🇺🇦 and or tapping in to our existing dev team for quick expansion. Providing clients with educated decisions and consulting for expansion and growth with high income and low investments is the core goal of Zelh. We have been successfully serving the IT, engineering, logistics, and other industries since 2017. By partnering with Zelh, modern businesses can focus on their primary goals while delegating time-consuming operations and shifting legal responsibilities to the third-party company. The decentralized workforce model includes: -Ready, bilingual professionals-Transparent low monthly fee per employee-Low turnover -On-site Management and HR team to help oversee your employees

Company details

IndustryStaffing & Recruiting
Company size201-500

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Job description

Our client is looking for an experienced Fleet Manager / Truck Dispatcher who knows how to keep trucks moving, drivers productive, customers informed, and a fleet profitable. This is a hands-on operations role for someone who thinks ahead, takes ownership, and understands the business behind every dispatch decision.

Our client is a growing, agile, technology-focused transportation company operating more than 100 trucks and 250 trailers across the U.S. We move fast, stay sharp, maintain high standards, and believe work can be both challenging and fun.
Our greatest competitive advantage is our team. How we work together, support one another, and take care of each other is a big part of what makes our client’s company different. Our strength comes from our relationships - with our teammates, drivers, customers, and partners - and from the way we show up for each other every day.

Our values of trust, respect, partnership, ownership, diversity, and safety guide how we operate and how we treat people. We communicate openly, hold ourselves accountable, step in when someone needs help, and celebrate wins together. Individual performance matters, and our greatest success comes from working and winning together as one team.
You'll work alongside an experienced operations team where information is shared, performance is measured, and strong results are recognized. If you are competitive, relationship-driven, commercially minded, and take pride in seeing your trucks and drivers succeed, we'd like to hear from you.

You will manage a group of drivers and trucks while building the relationships necessary to produce consistent results.

What You'll Be Responsible For

  • Plan and dispatch assigned trucks throughout our operating network.

  • Build daily and weekly plans that maximize truck utilization, revenue, and profitability.

  • Find and secure freight through load boards, brokers, customers, and other available resources.

  • Negotiate rates and make sound decisions based on RPM, deadhead, market position, driver hours, and the next available freight opportunity.

  • Pre-plan trucks whenever possible rather than waiting until a driver is empty.

  • Maintain strong relationships and consistent communication with assigned drivers.

  • Provide clear pickup, delivery, appointment, routing, and load information.

  • Monitor trucks and shipments throughout the day and address potential problems before they become service failures.

  • Communicate proactively with brokers and customers regarding status, delays, changes, and other important information.

  • Manage driver schedules, home-time requests, available hours, and day-to-day operational challenges.

  • Develop productive relationships with brokers, customers, and transportation partners.

  • Understand freight markets, including strong and weak lanes, backhaul opportunities, seasonal changes, and changing rate conditions.

  • Keep load and operational information accurate and current within company systems.

  • Work with Operations, Safety, Maintenance, and other departments to resolve issues quickly.

  • Take responsibility for the overall service, utilization, revenue, RPM, and profitability of your assigned fleet.

Working conditions:

  • Work schedule: Monday–Friday, 7:30 AM – 4:00 PM EST (with 30 minutes for lunch)

  • Competitive Salary in USD + commission

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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