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Technical Project Manager (Public Sector)

Role overview

Qualifications

  • 2 years of relevant experience
  • Bachelor's degree
  • Experience in a customer-facing role within the Information Technology industry
  • Familiarity with Internet technologies and protocols such as DNS, TCP/IP and HTTP

Responsibilities

  • Collaborating with account teams to evaluate customer architecture and deliver best-in-class solutions
  • Ensuring customer success by focusing on best practices and helping develop a long-term strategy
  • Partnering cross-functionally to ensure integration efficiency and high-quality service
  • Participating in internal projects to contribute to best practices and improve integration methodologies

Key facts

Hard skills

Other skills

  • Information Technology
  • Communication
  • Problem Solving

About the company

Akamai Technologies logo

Akamai Technologies

Cloud Computing & Infrastructure (IaaS/PaaS)

At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog

Company details

Company typeXLarge
IndustryCloud Computing & Infrastructure (IaaS/PaaS)
Company size5001 - 10000

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Job description

Would you enjoy working with cutting-edge Internet-based systems?

Would you like to impact the digital experiences of millions?

Join our prestigious Service Delivery team

Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security, media, and performance solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and work to continuously improve for our customers and our team.

Partner with the best

As a Technical Project Manager, you will be an end-to-end trusted advisor. Working with our customers, while managing their engagement and technical solutions with our platform. You will build close relationships with these customers. You will creatively tackle some of the biggest challenges on the internet.

As a Technical Project Manager, you will be responsible for:

  • Collaborating and working with account teams to evaluate customer architecture and deliver the best of class solutions
  • Ensuring customer success by focusing on best practice and our portfolio, helping them develop a long-term strategy
  • Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement
  • Participating in internal projects to contribute to best practices and improve our methodology and quality of integrations

Do what you love

To be successful in this role you will:

  • Have 2 years of relevant experience and a Bachelor's degree.
  • Demonstrate experience in a customer-facing role within the Information Technology industry
  • Be familiar with the Internet, including technologies and fundamental protocols such as DNS, TCP/IP and HTTP
  • Display excellent written and verbal communication skills, including acting as a facilitator and having contingency planning
  • Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams
  • Clearance is preferred but not required

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

Compensation

Akamai is committed to fair and equitable compensation practices. The base salary for this position ranges from 70,600 - 127,000 CAD/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, RRSP, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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