AI Program Lead - GenAI

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Program Lead
Type: Contract
Compensation: $45–$70/hour
Location: Remote
Commitment: 40 hours/week

Role Responsibilities

• Lead and coordinate a large pool of domain experts daily. Onboard new experts, run calls, and conduct weekly reviews. Ensure work progresses against deadlines and quality standards.
• Guide research and product partners to align program goals with expert output. Translate research inputs into clear, actionable guidelines and task instructions.
• Track deliverables, throughput, and quality metrics using Sheets or Excel. Report program status clearly to stakeholders.
• Evaluate expert submissions and quality trends. Identify root causes of quality issues and provide clear, written feedback to elevate team standards.
• Flag risks and blockers early. Propose solutions and drive them to resolution with research, product, and operations partners.
• Collaborate with research and product partners and other subject matter experts to ensure consistency and accuracy in training data.

Qualifications

Must-Have

• Experience as an Expert Program Manager (EPM), program lead, or team lead on AI training data, human data, or model evaluation projects.
• 3+ years of experience leading or coordinating large contributor or expert teams against deadlines and quality standards.
• Demonstrable career progression (e.g., Expert Contributor to Reviewer to Team Lead to Program Lead or Expert Program Manager).
• Ability to engage reliably for at least 40 hours/week during weekdays.
• Strong written communication skills and the ability to explain complex guidelines and quality decisions clearly.

Preferred

• Prior experience on Mercor projects.
• A degree in a STEM field.
• Advanced spreadsheet skills (Sheets or Excel), working knowledge of SQL, and some coding experience.
• People leadership experience, including managing large groups of contributors or experts.

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.