Logo for AAA-Auto Club Enterprises

Inside Sales Agent

Role overview

Qualifications

  • Proven experience in sales training or a related field
  • Strong understanding of sales processes and techniques
  • Excellent communication and presentation skills
  • Ability to work collaboratively with cross-functional teams

Responsibilities

  • Provides administrative support to nationwide BDM's
  • Assist with handling and coordination of events from the HQ level
  • Answer incoming calls and emails from travel agents
  • Invoicing and payment facilitation for all HQ organized sales events

Key facts

Hard skills

Other skills

  • Communication
  • Organizational Skills
  • Collaboration

About the company

AAA-Auto Club Enterprises logo

AAA-Auto Club Enterprises

Civic & Social Organizations

AAA is a federation of fully taxpaying, not-for-profit motor clubs in the U.S. with more than 62 million members that has been serving motorists for more than a century. Auto Club Enterprises is a group of AAA clubs serving more than 17 million members in 21 states, employing more than 14,000 people directly and working with thousands of independent businesses that provide benefits and service to our members. Our more than 300 branches receive 8 million visits annually, 23 call centers take more than 24 million calls per year and AAA.com and the AAA Mobile app are used more than 54 million times per year. Club Locations: AAA Alabama (Alabama) AAA Northern New England (Maine, New Hampshire, Vermont) AAA East Central (Sections of Pennsylvania, Ohio, Kentucky, West Virginia and New York) AAA Tidewater (Southeastern Virginia) AAA Missouri (Missouri, Arkansas, Louisiana, and sections of Kansas, Illinois and Indiana) AAA Texas (Texas) AAA New Mexico (New Mexico) Automobile Club of Southern California (from Mono to San Diego Counties) AAA Hawaii Our Mission: Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value. Our Values: RESPECT – Appreciate each other’s contributions. TEAMWORK – Excel through collaboration. RELEVANCE – Anticipate and adjust to evolving needs. CHARACTER – Do the right thing, honor our commitments. COMMITMENT – Relentlessly pursue excellence. We are committed to creating a workplace where all employees, regardless of background, or characteristics, are engaged, feel they belong and can grow and develop long careers with our organization. We are focusing on what we can do to help bring about meaningful change to advance diversity, inclusion and belonging in both our organization and our local communities

Company details

Company typeXLarge
IndustryCivic & Social Organizations
Company size10001

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Job description

Inside Sales Agent

A|T Collective is seeking an inside sales agent that handles the majority of the administrative work for sales - including invoicing, event handling and FAM facilitation. Heavy phone and email requests in addition to daily sales support needs. This position is responsible for the upkeep and modifications of all agency and consortia commissions as well as overseeing the TRIP point program. The Inside Sales agent will assist across A|T Collective brands. 


Key Responsibilities:

  • Provides administrative support to nationwide BDM's by ensuring they have necessary supplies for each field event.
  • Assist with the handling and coordination of events from the HQ level, this includes at minimum - Roadshows and Top Producer trips.
  • Answer incoming calls and emails from travel agents and screen calls for BDM's and assist with travel agent needs. Resolve problems.
  • Process agency / consortia changes in all applicable systems. Change commissions in Atlas as directed by Staff VP of Sales. Apply Bonus TRIP points as needed. Run Sales reporting.
  • Manage fams, including working with marketing on collateral, product team and/or partners on names, rooming, etc, plus corresponding with the attendees and/or agency/club on details
  • Invoicing and payment facilitation for all HQ organized sales events, fams and top producer events.

Qualifications:

  • Proven experience in sales training or a related field.
  • Strong understanding of sales processes and techniques.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively with cross-functional teams.
  • Proficiency in using training software and tools.
  • Strong organizational and project management skills.

Preferred Skills:

  • Experience in the travel or hospitality industry.
  • Familiarity with Pleasant Holidays’ products and services.
  • Ability to adapt training methods to different learning styles.

Starting pay range for this position is $21.00 – $25.00 per hour.
 

Benefits to working at Pleasant Holidays:
•    Medical (with prescription)
•    Vision
•    Dental
•    Flexible Spending Accounts
•    Paid Time Off for Holidays, Vacation, and Illness
•    Company paid Life Insurance
•    Long Term Disability
•    401(k) Plan
•    AFLAC Plans
•    Travel Discounts on all Pleasant Holidays packages, Hotel Rooms, Car Rentals, Tours & Activities. Discounts apply to family members and friends too!

Pleasant Holidays is one of the largest travel wholesalers in the United States, specializing in vacation travel to the Hawaiian Islands, Caribbean, Central America, Europe, Mexico, Middle East, South Pacific (Australia, Cook Islands, Fiji, New Caledonia, New Zealand & Tahiti), Japan, the United States & Canada, and cruise vacations worldwide. Pleasant Holidays is a subsidiary of the Automobile Club of Southern California, a diversified insurance, roadside assistance, financial services and travel organization serving more than 18 million AAA members across 24 states.


Pleasant Holidays is an Equal Opportunity Employer

Our organization participates in E-Verify

Pleasant Holidays will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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