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Practice Director, Government Solutions

Role overview

Qualifications

  • 7+ years of experience working with state and federal government agencies specifically around SNAP, Medicaid, or other means-tested social service programs
  • Bachelor’s Degree, or equivalent experience required
  • Extensive experience with SNAP and/or Medicaid eligibility processes
  • Understanding of data sources that are used in the benefit-eligibility lifecycle

Responsibilities

  • Serves as the subject matter expert (SME) for assigned market segment(s) for internal and external audiences
  • Conducts continuous market monitoring and impact analysis of needs, trends, compliance, and other key influencers
  • Partner with Account Executives on high-value, complex public sector deals
  • Guide positioning against public sector competitors and incumbent solutions

Key facts

Hard skills

Other skills

  • Sales
  • Delegation Skills
  • Influencing Skills

About the company

Equifax logo

Equifax

Debt Collection & Credit Services

At Equifax (NYSE: EFX), we believe knowledge drives progress. As a global data, analytics, and technology company, we play an essential role in the global economy by helping financial institutions, companies, employers, and government agencies make critical decisions with greater confidence. Our unique blend of differentiated data, analytics, and cloud technology drives insights to power decisions to move people forward.Headquartered in Atlanta and supported by 14,000 employees worldwide, Equifax operates or has investments in 24 countries in North America, Central and South America, Europe, and the Asia Pacific region. For more information, visit Equifax.com.

Company details

Company typeXLarge
IndustryDebt Collection & Credit Services
Company size10001

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Job description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds,  and make a meaningful impact, we want to hear from you.

The Practice Director is responsible for managing the ongoing alignment between the company’s products and services with the needs, trends, and preferences of the assigned market segments. The Practice Director  possesses a deep understanding of assigned market segments and is capable of developing effective near to long term market plans. Serves as an SME to help Sales, Product, D&A, Pricing and other COEs fully understand agencies, programs and policies. Serves as an SME to support development of product offerings that drive sustainable market share. The Practice Director leverages established and new relationships with federal, state and industry to maintain a high level of awareness and familiarity of key internal and external influencers – including state operations capabilities, economic shifts, compliance and regulatory issues and relevant technology advances.


Unlike a traditional Solutions Engineer or Technical Solutions Consultant—who focuses on technical validation, product demonstrations, and hands-on proof-of-concepts—the Practice Director focuses on macro-level policy alignment, agency mission mapping, executive positioning, and deal strategy. You will sit at the intersection of domain policy, executive client advisory, and revenue generation.


What You'll Do:

  • Serves as the subject matter expert (SME) for assigned market segment(s) for internal and external audiences.
  • Works with internal and external research sources to maintain accurate market segment profiles to drive decision-making; commissions/conducts research as needed.
  • Supports Development of effective go to market plans for assigned markets segment(s); serves as a content resource and company speaker.
  • Conducts continuous market monitoring and impact analysis of needs, trends, compliance, and other key influencers; proactively recommends corrective action when appropriate.
  • Works with counterparts in sales, government relations, product management, marketing, Finance, and D&A to maintain a current awareness and understanding of capabilities, existing and emerging regulatory shifts, and performance benchmarks
  • Partner with Account Executives on high-value, complex public sector deals to craft compelling value propositions aligned with agency missions, mandates, and policy drivers.
  • Serve as a peer-to-peer executive advisor during discovery, pitch, and strategy meetings with high-level government stakeholders (e.g., CIOs, Agency Directors, Program Managers).
  • Identify hidden regulatory, policy, or budget catalysts that accelerate procurement and deal velocity.
  • Translate complex government legislative changes, compliance frameworks, and funding initiatives into actionable sales opportunities.
  • Guide positioning against public sector competitors and incumbent solutions.

What experience you need:

  • 7+ years of experience working with state and federal government agencies specifically around SNAP, Medicaid, or other means-tested social service programs. Additional experience in solutions consulting or sales roles preferred.
  • Bachelor’s Degree, or equivalent experience required

What could set you apart:

  • Extensive experience with SNAP and/or Medicaid eligibility processes 
  • Prior Government or Open Banking experience a plus
  • Understanding of technical configurations of state eligibility systems, API implementation, and batch processing
  • Experience in a highly-regulated environment
  • Understanding of data sources that are used in the benefit-eligibility lifecycle
  • Ability to influence within a matrixed organization
  • Experience working in cross-functional teams
  • Consultative and engaging/dynamic presentation experience
  • Ability to travel an estimated 50% of the time

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible?  Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location:

USA-St. Louis-ClaytonUSA-Illinois-Remote

Function:

Function - Sales Support

Schedule:

Full time

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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