Logo for New Belgium Brewing

Brand Ambassador - Phoenix

Role overview

Qualifications

  • Minimum six (6) months of customer service-related work experience
  • Must be 21 or older
  • Ability to have transportation to event locations
  • Exceptional customer service skills and abilities

Responsibilities

  • Execute merchandising standards, displays, POS, and product placement in assigned accounts
  • Build relationships with retailers, distributors, and account teams to support sales goals
  • Perform store audits, surveys, and reporting to identify growth opportunities
  • Support brand visibility within key accounts

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving
  • Relationship Building
  • Teamwork
  • Lifting Ability

About the company

New Belgium Brewing logo

New Belgium Brewing

  • Alcoholic Beverages
  • 501–1,000
New Belgium Brewing was founded in 1991 in Fort Collins, Colo., by Kim Jordan, a social worker, who built her company the only way a social worker would: People first. Over the past three decades, New Belgium has turned that ethos into a unique “human-powered” business model through practices that were and still are rare in the business world: fully paid healthcare premiums for all coworkers, paying a living wage, open-book management, renewable energy sourcing, a free onsite medical clinic and physician, a deep commitment to philanthropy and advocacy, and much more. With expansions to Asheville, N.C., in 2016; Denver, Colo., in 2018; San Francisco in 2021; and the 2021 acquisition of Bell’s Brewery, based in Kalamazoo, Mich., this people-centric model has led New Belgium to become arguably the most popular and fastest-growing American craft brewer today. New Belgium is famous for its flagship beer, Fat Tire Amber Ale; year-round favorites like Voodoo Ranger IPA (America’s #1 IPA brand), Dominga Mimosa Sour, and La Folie Sour Brown Ale; and an award-winning wood-aged sour program and innovative limited release beers.

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Job description

This part-time role is responsible for executing merchandising priorities across major accounts to drive brand visibility, shelf presence, and sales growth in the local market. This role may also support select sampling and promotional events.

Essential Duties

  • Execute merchandising standards, displays, POS, and product placement in assigned accounts.
  • Build relationships with retailers, distributors, and account teams to support sales goals.
  • Perform store audits, surveys, and reporting to identify growth opportunities.
  • Support brand visibility within key accounts.
  • Educate retail partners on New Belgium brands and programs.
  • Maintain compliance with all company policies and alcohol regulations.
  • Work up to 15-20 hours per week, including occasional evenings and weekends.
  • Other duties as assigned.

Education/ Experience/Skills:

  • Minimum six (6) months of customer service-related work experience
  • Must be 21 or older
  • Ability to have transportation to event locations
  • Exceptional customer service skills and abilities
  • General knowledge of brewing and the beer industry
  • Knowledge and understanding of local laws/guidelines around identification and service of alcohol and ability to pass TIPS training during orientation
  • Exceptional communication skills and ability to speak in front of larges groups
  • Ability to deal with difficult situations and resolve matter appropriately and effectively

Physical Requirements:

  • Ability to lift objects weighing up to 25lbs
  • The position requires frequent, constant standing and walking.


Percent of Travel: 75%

Wage information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is Bell’s and New Belgium's good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, or other position-related reasons.

Starting Wage Range: $21.00/hour

All Full-time Coworkers at Bell’s and New Belgium enjoy the following benefits after one calendar month of employment: Medical & Dental Insurance (options available for dependents), Basic Term Life and AD&D Insurance, Short Term Disability Insurance, Flexible Spending Account, Employee Assistance Program, PTO, 401k Match, Paid Caregiver Leave, and Profit Sharing. Details will be shared, and questions answered during our interview process.

EEO Statement


Bell’s and New Belgium welcomes all. We are committed to building an environment that is diverse, equitable, and inclusive within our own walls and amidst the entire craft beer community.

Bell’s and New Belgium strictly prohibits and does not tolerate discrimination based on race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender identity and expression (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, marital status, sexual orientation, genetic information, or any other characteristic protected under applicable federal, state or local law.

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