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Collection Specialist

Role overview

Qualifications

  • High school diploma or equivalent
  • Proficient in basic computer applications
  • Ability to actively listen and speak clearly
  • One (1) year Customer Service and/or Call Center experience

Responsibilities

  • Handle inbound/outbound calls with consumers regarding their balance
  • Work with consumers toward payment or resolution
  • Utilize provided tools and training for successful performance

Key facts

Hard skills

Other skills

  • Customer Service
  • Analytical Skills
  • Problem Solving
  • Negotiation
  • Communication
  • Active Listening

About the company

Revco Solutions logo

Revco Solutions

Debt Collection & Credit Services

Revco Solutions is a fresh name in the collections industry, but a new brand with a long history of success for the industries we serve. We establish our history launching from a foundation of a century of experience performing collection services. With the acquisition of both Professional Recovery Consultants (PRC) and Credit Bureau Collection Services (CBCS) in 2019, under the ownership of Revco Management, these two organizations have integrated their considerable strengths to rebrand in 2020 as Revco Solutions, LLC. Our combined organizations receive multi-billion dollars in placements annually. Our long history of success relies on leveraging multiple resources, aligned toward a singular goal of consistently delivering best-in-class performance and customer services, while deploying the security measures to protect sensitive data, maintain regulatory compliance, and enhance the goodwill our customers have cultivated in their communities. We employ a long-tenured staff who are afforded the training, resources, and support to bring their best selves to every interaction with your consumer base. It is the commitment of our people to our value-proposition that distinguishes Revco Solutions from the rest in achieving excellence on every front, tailored to every client, in every interaction, every day. Take your accounts receivables to a new level with a new name in collections that is built on the foundations of proven solutions – Revco Solutions!

Company details

IndustryDebt Collection & Credit Services
Company size201 - 500

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Job description

Job Type Full-time Description

APPLY TODAY!! Full-Time Collection Specialist

We are currently seeking Full-Time Collection Specialists with a base pay of $15 per hour plus a monthly Performance Bonus!

Our Company: Revco Solutions Inc. is an Accounts Receivable Management Corporation with a dynamic team environment in which you will enjoy comprehensive benefits and competitive pay.

Position: We will provide you with the tools, knowledge, and training to become successful in your role. This position is responsible for handling inbound/outbound calls with consumers regarding their balance and working with them toward payment or resolution.

Revco Offers:

  • Medical, Dental, Vision, Life and Disability coverage
  • 401(k) Savings Plan with company match
  • Paid Time Off (PTO), Paid Holidays, and Paid Training
  • Performance Bonuses
  • Referral Incentive Program
Requirements
  • High school diploma or equivalent
  • Schedule: Varies Monday-Friday between 8am-7pm
  • Proficient in basic computer applications and the ability to learn new software quickly
  • Ability to actively listen and speak clearly

Preferred:

  • One (1) year Customer Service and/or Call Center experience
  • Analytical, Problem-Solving, and Negotiating skills
Salary Description $15/hr.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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