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Claims and Coding Denial Analyst

Role overview

Qualifications

  • CPC or CCA certification required
  • At least 2 years of active EM and/or Surgical Coding experience required
  • Comprehensive knowledge of ICD-10-CM, CPT and HCPCS coding
  • Knowledge of third party insurance companies relative to claim processing

Responsibilities

  • Ensure clean claim submission and timely review and resolution of coding related claim denials
  • Maintain current knowledge of coding, compliance, and documentation guidelines
  • Resolve coding denials through claim correction or appeal
  • Provide coding guidance to providers and charge entry staff for errors

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Communication

About the company

St. Luke's University Health Network logo

St. Luke's University Health Network

Hospitals & Health Care

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 17,000 employees providing services at 14 campuses and 300+ outpatient sites. With annual net revenue of $2.7 billion, the Network’s service area includes 11 counties: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, St. Luke’s established the Lehigh Valley’s first and only regional medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and 38 fully accredited graduate medical educational programs with 347 residents and fellows. St. Luke’s is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. St. Luke’s is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. U.S. News & World Report ranked St. Luke’s #1 in the Lehigh Valley and #6 in the state. Three of IBM Watson Health’s 100 Top Hospitals are St. Luke’s hospitals. St. Luke’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from IBM Watson Health nine times total and seven years in a row, including in 2021 when it was identified as THE #1 TEACHING HOSPITAL IN THE COUNTRY. In 2021, IBM Watson Health also named St. Luke’s among the 15 Top Health Systems nationally. Utilizing the Epic electronic medical record (EMR) system for both inpatient and outpatient services, the Network is a multi-year recipient of the Most Wired award recognizing the breadth of the SLUHN’s information technology applications such as telehealth, online scheduling and online pricing information.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS:


FT, 40 hours/week, Days

Mon-Fri, days- hours flexible after training at manager's discretion
Home location at St. Luke's Center, Allentown, PA with the opportunity for remote or hybrid remote work, available after at least 6 months on site, at manager's discretion, for local ( PA or NJ) candidates only.

Obstetrics and Gynecology coding experience preferred.

CPC required

The Claim and Denial Coding Analyst role is a Certified Medical Coder who ensures clean claim submission and timely review and resolution of coding related claim denials for professional services, FQHC, MSO, and ASCs across the network. Utilizes provider documentation and queries, coding software tools and Insurance carrier medical and reimbursement policies during the claim review process.

JOB DUTIES AND RESPONSIBILITIES:

  • Maintain current knowledge of coding, compliance, and documentation guidelines

  • Resolve Charge Review and Claim Edit CCI/LCD edits, diagnosis coding errors and MUE frequency for clean claim submission

  • Resolve coding denials through claim correction or appeal.  Claim corrections will be made after review of supporting documentation, CCI/LCD, carrier policy and utilization of coding software applications.  The appeals process may include collaboration with the Claim Editing Manager, Physician, Specialty Coder, AR specialist or Auditor/Educator.  Demonstrate the ability to formulate an appeal rationale based on clinical documentation, application of LCD, relative carrier policy and published Academy or Societal guidance

  • Provide coding guidance to providers and charge entry staff for single or low volume errors.  Report high volume coding denial trends to the coordinator

  • Maintain meticulous documentation, spreadsheets, account, and claim examples of root cause issues.  Performs searches of governmental, payor-specific, guidelines to identify and coding and billing requirements to make recommendations

  • Review TCM Charge Review encounters to verify the documentation supports all required TCM components.  Relevel TCM service when not supported by the documentation or TCM has been rendered during another TCM 30-day period

  • Attends coding conferences, workshops, and in house sessions to receive updated coding information and changes in coding and/or regulations

  • Assists with training new staff in all aspects of the Analyst role.

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 8 hours per day, 3 hours at a time.  Standing and walking as necessary.  Fingering and handling frequently, twisting and turning of hands occasionally.  Pushing and pulling.  Occasionally stoops, bends, squats, kneels and reach above shoulder level.  Hearing as it relates to normal conversation.  Seeing as it relates to general and near vision.

EDUCATION:

CPC or CCA certification required.

TRAINING AND EXPERIENCE:

At least 2 years of active E&M and/or Surgical Coding experience required. Must possess a comprehensive knowledge of ICD-10-CM, CPT and HCPCS coding.  Knowledge and experience in dealing with third party insurance companies relative to claim processing and coding denials follow up.  Epic Resolute experience helpful

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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