Invoicing Specialist

Who Is Accuserve:

Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.

Job Summary:

The Invoicing Specialist prepares, reviews, and resolves invoices while coordinating with internal teams, carriers, and contractors to validate billing and payment information. This role supports accurate, timely financial processing and provides responsive service to internal and external partners.

General Responsibilities:

• Prepare, review, and process invoices in accordance with contractual terms, company policies, and established billing schedules
• Collaborate with Accounting and internal business partners to validate billing details, resolve discrepancies, and ensure timely invoices
• Respond to billing, accounts receivable, accounts payable, and payment-status inquiries from clients, partners, and business leaders
• Coordinate with Accounting to confirm the receipt, application, and reconciliation of customer and carrier payments
• Maintain accurate and complete billing records in applicable systems and applications to support data integrity and audit readiness
• Support month-end and quarter-end activities, including account reconciliations, audits, reporting, and data cleanup
• Identify and escalate billing or payment issues to the appropriate team in accordance with established procedures
• Recommend and support improvements to invoicing processes that increase accuracy, efficiency, consistency, and compliance
• Provide responsive, professional service while maintaining confidentiality and adhering to company policies, ethical standards, and applicable regulations
• Perform other duties as assigned

Minimum Qualifications:

• Bachelor’s or associate degree in accounting or similar field
• At least two years of experience in invoicing, billing, accounts receivable, or a related function required
• Ability to manage competing priorities and meet deadlines in a fast-paced environment
• Demonstrates the ability to execute critical thinking and problem-solving skills
• Effective communication skills; oral and written
• Restoration and/or property adjusting background a plus
• Advanced proficiency with Microsoft Excel and proficiency with other Microsoft Office tools
• Strong organizational/administrative management skills, with the proven ability to work effectively under pressure, and manage multiple projects and assignments under tight deadlines
• Reliable high-speed home broadband internet with ability to connect via Ethernet, required for remote workdays

Accuserve’s Human Centric Value Proposition:

Accuserve is built on a foundation of community, fostering valuable connections, and creating an innovative approach to help you navigate the insurance landscape. Built on culture, grounded in compassion.

Accuserve Values:

Communicating and Connecting, Doing the Right Thing, Compassionately Serve, Courageously Making an Impact and Staying Curious.