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Head of Media

Role overview

Qualifications

  • 15+ years building and running a media investment strategy
  • Proven track record delivering and measuring short-term wins
  • Experience in agency management
  • Fluent in attribution, incrementality testing, and media mix modeling

Responsibilities

  • Own Mercury's media investment strategy and execute the plan for budget growth
  • Develop a media and distribution approach that differentiates Mercury in the market
  • Lead agency and media partners, setting agendas and holding them accountable
  • Build a rigorous measurement system for attribution and optimization

Key facts

Hard skills

Other skills

  • Leadership
  • Strategic Thinking
  • Collaboration

About the company

Mercury logo

Mercury

Banking

Mercury is a global life-science logistics partner, trusted for more than 40 years to move the world’s most time- and temperature-critical materials. We design GDP-compliant, end-to-end solutions for: • Cell & gene-therapy materials and clinical-trial drugs • Biological samples, human organs and tissue • Medical devices, diagnostics and research instruments DIFFERENTIATORS ✅ Dedicated 24/7/365 Customer Squads — named logistics experts who know your study or product line and act in minutes, not hours ✅ Mercury Portal — one log-in for real-time GPS & temperature visibility, automated customs paperwork, proactive delay alerts and historical analytics ✅ Next-Flight-Out, On-Board Courier & Direct-to/From-Patient services across 160+ countries ✅ In-house Quality & Regulatory team (GDP, IATA, TSA, DOT) and validated packaging from -196 °C to +25 °C ✅ Flexible pickups, customised invoices and consolidated reporting — a single source for all your shipping needs With Mercury, biotech, diagnostics and medical-device innovators stay focused on breakthroughs — while we deliver every mission-critical shipment safely, on schedule and in full compliance, moving science and health forward.

Company details

Company typeScaleup
IndustryBanking
Company size201 - 500

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Job description

Mercury is one of the fastest growing companies in fintech, and one of the few that wants to be a premium consumer-facing brand. We’re seeking the right person to shape and deliver our brand team’s investment strategy and media approach—with huge financial and career upside as the company continues to grow. 

In this role, you will report to our Head of Brand and be responsible for amplifying our launches and company narrative across paid channels, with oversight on agency relationships, key partners, and measurement. This is an opportunity to build a unique and differentiated approach for a brand that’s unafraid to think differently and challenge competitors.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

Here are some things you’ll do on the job:

  • Own Mercury's media investment strategy — build and execute the plan for a budget doubling year over year, deciding where, when, and how we invest across channels to deliver near-term results while building an approach that scales with the spend.
  • Differentiate how Mercury shows up in market — develop a media and distribution approach that stands apart from the standard playbook and lets us outmaneuver competitors who outspend us, through unconventional channels, formats, partnerships, and creative use of the media we buy.
  • Lead our agency and media partners — set the agenda, hold a high bar on their work, and source, evaluate, and onboard new partners as our needs evolve.
  • Build the measurement system — establish a rigorous framework for attribution, incrementality, and optimization that can support spend at the magnitude we aspire to, and leverage learnings to drive our investment decisions.
  • Connect media to the broader marketing ecosystem — integrate paid media with brand, performance, community, content, lifecycle, and product marketing so that media amplifies what the rest of the team creates rather than running in parallel to it.

You should:

  • Have deep media expertise — 15+ years building and running a media investment strategy on a fast-growing budget, with a proven track record delivering and measuring short-term wins while putting systems in place that last.
  • Be a market leader, not a best-practices follower — you find the unique, high-impact approach others haven't thought of, and you have examples of media work that was recognized as differentiated
  • Think in systems — you see media as one part of a larger marketing engine and design programs that make everything else Mercury does travel further and more efficiently.
  • Be rigorous about measurement — you're fluent in attribution, incrementality testing, and media mix modeling, and you can turn that analysis into confident decisions and a clear story for leadership.
  • Have a track record of agency management — you've managed agencies and vendors and you know how to assess their work and hold them accountable

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

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Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:$233,600—$292,000 USDUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $210,200—$262,800 USDCanadian employees (any location):$220,700—$275,900 CAD

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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