Senior Program Manager, Professional Services

• Today

Icertis

Role overview

Responsibilities

Lead the successful delivery of complex Icertis implementation programs for enterprise customers across Europe
Manage all aspects of program execution, including planning, governance, resource coordination, risk management, stakeholder communication, and delivery oversight
Ensure projects are completed on time, within budget, and aligned with customer objectives
Drive delivery excellence across multiple workstreams and serve as a trusted advisor throughout the implementation lifecycle

Key facts

Remote from: Germany, Europe, European Union, EMEA
Full time
Senior (5-10 years)
Program Manager
English

Hard skills

Other skills

Program Management
Governance
Planning
Teamwork
Problem Solving
Time Management

About the company

Icertis

Computer Software / SaaS

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, 30% of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.

Company details

Company typeLarge

IndustryComputer Software / SaaS

Company size1001 - 5000

Links

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Job description

The Senior Program Manager, Professional Services is responsible for leading the successful delivery of complex Icertis implementation programs for enterprise customers across Europe. This role manages all aspects of program execution, including planning, governance, resource coordination, risk management, stakeholder communication, and delivery oversight, ensuring projects are completed on time, within budget, and aligned with customer objectives.

Working closely with customers, partners, and cross-functional teams, the Senior Program Manager drives delivery excellence across multiple workstreams and serves as a trusted advisor throughout the implementation lifecycle.

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