Commercial General Liability Claims Team Lead (Pre-Suit Property Damage)

Berkshire Hathaway Direct Insurance Company is the home of biBerk small business insurance. Our claims department is seeking a General Liability Claims Team Lead to oversee claims under biBerk’s general liability coverage line involving property damage.

Job Responsibilities

• Remotely overseeing a team of 5 to 6 adjusters handling non-litigated property damage liability claims
• Ensuring appropriate claim handling and decision making
• Reviewing and editing positional correspondence
• Administrative responsibilities associated with team management
• Activating and assigning claims to team members
• Ensuring direct reports are following in-house processes including but not limited to escalated claim review, settlement authority requests, submissions for legal review etc…
• Working with in-house counsel to interpret policy coverages and jurisdictional impact on claims
• Reviewing large losses with Claims Manager and at Roundtable meetings
• Reviewing estimates, evidence, and expert reports
• Identifying subrogation potential or fraud alerts and making appropriate referrals
• Returning adjuster escalated calls
• Training new team members
• Conducting employee performance reviews
• Continuous coaching and support for direct reports

Qualifications

We are seeking candidates with the following:

• Minimum 5 years handling general liability property damage and auto claims
• Significant supervisory experience. 
• Excellent written and verbal communication skills
• Strong organizational skills  
• Strong technological and computer skills
• Excellent time management skills with the ability to prioritize
• Self-motivator: works independently with minimal to moderate supervision
• Bachelor’s degree or higher required
• Active adjuster licenses

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $110,000 - $130,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.