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Social Media Manager

Role overview

Qualifications

  • 3–5 years of social media management experience, including client-facing or agency work
  • Strong copywriting skills with the ability to adapt tone and voice across brands
  • Hands-on experience with scheduling tools (e.g., Later, Hootsuite, Buffer, or similar)
  • Proficiency in native analytics across major platforms (Instagram Insights, LinkedIn Analytics, TikTok Analytics, etc.)

Responsibilities

  • Develop and maintain fig1.ai's social media presence across LinkedIn, Instagram, and other relevant platforms
  • Create and manage a content calendar aligned with company milestones, team highlights, and thought leadership
  • Monitor community engagement and respond to comments, DMs, and mentions in the brand's voice
  • Manage social media accounts for multiple clients simultaneously, maintaining distinct brand voices across each

Key facts

Hard skills

Other skills

  • Collaboration
  • Time Management
  • Adaptability

About the company

Sourcefit logo

Sourcefit

Outsourcing & Offshoring

Sourcefit is an international BPO company dedicated to helping businesses scale and win. Our approach is simple: get great staff, build a process to last. With locations in the Philippines, Dominican Republic, South Africa, Madagascar, and Armenia, we offer scalable, award-winning offshore staffing and fully-managed outsourcing solutions for customer service, IT, trust and safety, healthcare revenue cycle, accounting, back office, construction, digital marketing, and more. Since 2009 we have helped clients ranging from start-ups to Fortune 500 firms to build enduring value through their outsourced teams. Our 2,000+ employees are committed to delivering close, personal service, while also leveraging the latest technologies, such as AI and Machine Learning, and the most cost-efficient processes. We take great pride in our highly-recognized workplace culture, as well as our transparency, client-friendly business terms, and adherence to the most stringent international standards for data security and privacy, including ISO27001, ISO27701, ISO 9001, SOC2, PCI-DSS and more. With Sourcefit, begin risk-free as you leverage global talent. Contact us here or visit sourcefit.com to get started.

Company details

Company typeLarge
IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

Position Summary

The Social Media Manager will own content strategy and execution across two tracks: the AI brand presence and a portfolio of client accounts. This person is both a strategist and a doer, and comfortable developing platform-specific content plans, writing sharp copy, and managing day-to-day publishing, engagement, and reporting. You'll collaborate closely with the production team and client-facing leads to ensure every post is on-brand, on-time, and performing.

Job Details

Work setup: Work From Home

Schedule: Monday - Friday | 10 AM – 7 PM CST

Holidays: To follow PH Holidays

Responsibilities

Internal Brand — AI

  • Develop and maintain fig1.ai's social media presence across LinkedIn, Instagram, and other relevant platforms
  • Create and manage a content calendar aligned with company milestones, team highlights, and thought leadership
  • Write and design (or brief designers on) posts, stories, carousels, and short-form video concepts
  • Monitor community engagement and respond to comments, DMs, and mentions in the brand's voice
  • Track performance metrics and provide regular reports with actionable insights

Client Work

  • Manage social media accounts for multiple clients simultaneously, maintaining distinct brand voices across each
  • Build monthly content calendars in collaboration with clients and internal account leads
  • Write copy, develop creative briefs, and coordinate with designers for client content production
  • Schedule and publish content across platforms including Instagram, TikTok, LinkedIn, Facebook, and X
  • Conduct monthly performance reviews and present insights and recommendations to clients
  • Stay current on platform algorithm changes, trends, and best practices to inform strategy

Qualifications

Required

  • 3–5 years of social media management experience, including client-facing or agency work
  • Strong copywriting skills with the ability to adapt tone and voice across brands
  • Hands-on experience with scheduling tools (e.g., Later, Hootsuite, Buffer, or similar)
  • Proficiency in native analytics across major platforms (Instagram Insights, LinkedIn Analytics, TikTok Analytics, etc.)
  • Demonstrated ability to manage multiple accounts and deadlines simultaneously
  • Comfort with basic content design tools such as Canva or Adobe Express
  • Familiarity with AI tools and best practices as they apply to content creation, copywriting, and social media workflows (e.g. using AI for ideation, drafting, and performance analysis)

Preferred

  • Experience at a creative agency or within an in-house production team
  • Familiarity with short-form video production and editing (Reels, TikToks, YouTube Shorts)
  • Exposure to paid social amplification and boosting strategy
  • Background in a creative, tech, or AI-adjacent industry

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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