Senior Product Manager

NetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.

About NetDocuments

At NetDocuments, we're shaping the future of legal work. We believe legal professionals should spend less time searching for information and managing documents, and more time solving complex problems, serving clients, and delivering meaningful outcomes. That's why we're building technology that helps organizations work smarter, collaborate more effectively, and unlock the full value of their institutional knowledge.

Our team is redefining what's possible for legal technology. NetDocuments is the trusted intelligent document management platform for legal professionals and the company behind the industry's first and only legal context graph—a breakthrough that gives legal professionals and AI a richer understanding of how matters, documents, people, and knowledge connect across an organization while respecting enterprise-grade security, governance, permissions, and ethical walls.

Innovation is only part of our story. We believe our greatest strength is our people. We foster a collaborative, inclusive, and high-performing culture where curiosity is encouraged, diverse perspectives are valued, and employees are empowered to make a meaningful impact. Whether you're building products, serving customers, or supporting the business, your work helps shape the future of one of the world's most trusted legal technology platforms.

That commitment to our employees and customers has earned us recognition as one of the nation's top workplaces, including:

• Four consecutive appearances on the Inc. 5000 list of America's Fastest-Growing Private Companies
• Five-time Top Workplace USA winner
• Five-time Salt Lake Tribune Top Workplace
• Multiple Top Workplaces Culture Excellence awards recognizing innovation, employee appreciation, work-life flexibility, and compensation & benefits

If you're excited to solve meaningful challenges, work alongside talented colleagues, and help define the next generation of legal technology, we'd love to meet you.

What You will Do:

Founding Product Leadership

• Serve as the founding product leader for NetDocuments' first Developer Experience (DevX) team, defining the product charter from day one.
• Partner with the Principal Software Engineer to define the team's charter, roadmap, and success metrics.
• Weigh in on team fit alongside the Principal Software Engineer and Engineering Manager as the team hires its first Staff and Senior Software Engineers.

Discovery & Stakeholder Management

• Run discovery directly with geographically-disparate engineering teams to understand existing architecture, current tooling, and developer pain points.
• Build trusted relationships and cadence with engineering stakeholders and leadership across time zones, without formal authority over them.
• Translate discovery findings into a clear, prioritized roadmap for a brand-new team with no existing backlog to inherit.
• Travel occasionally to the US (approximately 1–2 times per year) to deepen collaboration with US engineering leadership.

Prioritization & Roadmap

• Define and prioritize the DevX roadmap based on developer pain points and data, not just feature requests.
• Partner with the Principal Software Engineer to balance technical feasibility, architectural direction, and product priorities.
• Own tradeoff decisions on scope and sequencing as the team's charter and roadmap evolve.

Driving Change & Measuring Impact

• Define and track developer productivity signals (e.g., deploy frequency, cycle time, DORA metrics) to measure DevX's impact.
• Baseline developer satisfaction and productivity from zero, and use those metrics to prioritize and report on progress.
• Drive adoption of DevX tools and standards across engineering teams that don't report to them, building buy-in rather than mandating change.

Team Building

• Help set the culture and working norms for a brand-new team.
• Partner closely with the Principal Software Engineer as a day-to-day co-lead of the DevX team.

What You'll Need to Be Successful

• Bachelor's degree in a related field, or equivalent practical experience.
• 5+ years of product management experience, including ownership of a product area or roadmap.
• Enterprise SaaS product management experience; developer tools or platform product experience is a plus.
• Technical fluency sufficient to engage credibly with engineers on architecture and tooling tradeoffs — no coding background required.
• Experience building a roadmap and charter under ambiguity, without an existing backlog to inherit.
• Experience driving adoption of a product or initiative across teams that don't report to you.
• Experience defining and using productivity or adoption metrics (e.g., DORA metrics) to prioritize work and measure impact.
• Strong stakeholder management skills across geographies and time zones.
• Strong written and verbal communication skills, with experience building buy-in across technical stakeholders.

What Will Make You Stand Out

• Prior experience founding or scaling a Developer Experience or Platform Engineering product function from scratch.
• Experience partnering closely with a Principal or Staff engineer as a product/technical co-leadership pair.
• Experience running discovery and building trust with distributed, cross-country engineering teams (e.g., US and India).
• Experience in legal technology or other regulated enterprise software environments.
• Experience hiring and building a product or engineering team from the ground up.

Equal Opportunity 

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.