Logo for Eurofins US Food, Feed, & Supplement Testing

Customer Service Project Manager

Role overview

Qualifications

  • Good attention to detail
  • Robust problem-solving mindset
  • Ability to thrive in a collaborative environment

Responsibilities

  • Act as key support to Senior Business Development Managers
  • Respond in a timely manner to customer needs
  • Follow up on sales opportunities
  • Handle customer enquiries

Key facts

Hard skills

Other skills

  • Customer Service
  • Problem Solving
  • Detail Oriented
  • Collaboration

About the company

Eurofins US Food, Feed, & Supplement Testing logo

Eurofins US Food, Feed, & Supplement Testing

Medical Diagnostics & Laboratories

Eurofins US Food Testing Division consists of a network of commercial testing laboratories strategically located throughout the United States. With the most comprehensive portfolio of food safety testing services in the industry, our scientific staff has years of experience with a broad range of laboratory testing methods: From wet chemistry, to Real-time Quantitative PCR, to microbiological analyses. Our goal is to be the bio-analytical testing company of choice for the US food, feed, petfood, animal health, dietary supplement, pharmaceutical, and biotech industries.

Company details

IndustryMedical Diagnostics & Laboratories
Company size10001

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Job description

Company Description

Customer Service Project Manager

Southern England

We’re excited to share that the Electrical & Electronics (E&E) business of Eurofins is now part of UL Solutions. E&E has built a strong reputation for technical expertise, quality, and trusted service across the electrical and electronics industry. Combining the teams, capabilities, and shared commitment to safety and innovation presents an exciting opportunity to strengthen E&E services and support customers around the world. This role offers a unique opportunity to join the business during an exciting period of growth and transition.

In this role, you will work alongside of our Senior Business Development Managers, acting as key support to their development activities. Responding in a timely manner to customer needs, you will follow up on sales opportunities and handle customer enquiries.

Our team is customer-centric, supporting and working together to ensure you meet your goals and deliver the best outcome for the customer. We want to hear from you if you can demonstrate good attention to detail, a robust problem-solving mindset, and thrive in a collaborative environment.

Upon joining the E&E UK team, you will receive a competitive package with target based commission, good pension provision, training and development and the opportunity to progress in a growing and ambitious company. The post is full-time (37.5 hpw), and we offer five weeks of annual leave plus bank holidays.

E&E delivers an extensive range of services covering all aspects of compliance, certification and testing for electrical and electronics products across all industries and market sectors and, in conjunction with companies in the wider Eurofins network, offers its customers a single point of contact for product approvals.

E&E UK has locations in York, Castleford, Ellesmere Port, Grangemouth, Bristol, London, Southampton, Ferndown and Bideford.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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