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Key Account Manager

Role overview

Qualifications

  • Proven track record in key account management in fast-moving consumer goods or retail
  • Strong commercial and financial acumen
  • Negotiation, customer planning and relationship-building skills
  • Fluent in German and English; French is an advantage

Responsibilities

  • Lead the commercial performance of assigned retail customers
  • Drive customer strategy and joint business planning
  • Build trusted relationships with key customer stakeholders
  • Steer accurate customer forecasting and commercial plans

Key facts

Hard skills

Other skills

  • Sales
  • Financial Acumen
  • Forecasting
  • Negotiation
  • Collaboration
  • Communication
  • Resilience

About the company

Nestlé Health Science logo

Nestlé Health Science

Biotechnology

Nestlé Health Science is a leader in the science of nutrition, committed to redefining the management of health.  We offer an extensive portfolio of science-based consumer care, medical nutrition and pharmaceutical therapies.  Headquartered in Switzerland, we have more than 12,000 employees around the world, with products available in more than 140 countries. We see opportunities to improve health through nutrition everywhere. Our expertise areas of active lifestyle nutrition, including vitamins, minerals, herbals and supplements (VMHS), medical nutrition, and pharmaceutical solutions, are rooted in science and cover every facet of health: prevention, maintenance, and treatment. We are redefining the way consumers and healthcare professionals approach the management of health. With a focus on areas including food allergies, metabolic health, gastrointestinal health, healthy aging, and adult acute care, we leverage our extensive research and development networks to unlock the power of nutrition. The wide range of solutions we offer across the spectrum of life has one common denominator: science-based products that help people live their best lives.

Company details

Company typeXLarge
IndustryBiotechnology
Company size10001

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Job description

 

Location and work model: La-Tour-de-Peilz, with regular customer visits across Switzerland and a remote working policy
Contract type / duration: Permanent
Activity rate: 80–100%


Be a force for good and accelerate change that improves lives and the planet

As a Key Account Manager at Nestlé Purina PetCare Switzerland, your mission is to own and steer the commercial performance of strategic retail customers in Switzerland, delivering sustainable growth, profitability, market share and excellent execution. You’ll make a difference by collaborating closely with customer stakeholders and with Sales, Marketing, Finance, Supply Chain and key support teams. This is your opportunity to take ownership, grow your expertise, and deliver meaningful results that make a difference at scale.


How you’ll make an impact as a
Key Account Manager

  • Leading the commercial performance of assigned retail customers, taking ownership of sales, profitability, market share, distribution, forecasting and trade investment outcomes
  • Driving customer strategy and joint business planning that translate category priorities into strong customer plans and sustainable profitable growth
  • Building trusted relationships with key customer stakeholders and leading impactful negotiations supported by strong financial insight, clear priorities and sound investment choices
  • Steering accurate customer forecasting, baseline and promotional planning, while driving best-in-class execution of promotions, launches, distribution initiatives and commercial plans to strengthen customer and category performance
  • Turning shopper, category, customer and financial insights into fact-based recommendations that improve business performance and decision-making
  • Aligning cross-functional teams around customer priorities, enabling focused execution and creating shared value for customers, consumers and Purina


What will make you successful

  • Bringing relevant expertise gained through education or professional experience combined with proven track record in solid key account management in fast-moving consumer goods or retail, with proven ownership of customer growth, profitability and market share
  • Bringing eCommerce experience would be a strong asset
  • Applying strong commercial and financial acumen to manage customer performance, trade investments, forecasting, budgeting and profitability decisions
  • Using negotiation, customer planning and relationship-building skills to influence senior stakeholders and deliver mutually valuable business outcome
  • Collaborating across functions with confidence, resilience and accountability to turn strategies, insights and priorities into excellent execution
  • Communicating fluently in German and English, French is an advantage.
  • Demonstrating courage, collaboration, speed and continuous learning, while translating ideas into measurable impact and creating shared value


At Nestlé Purina PetCare Switzerland, we place people at the heart of everything we do

Our benefits are designed to support your growth and wellbeing, so you can thrive at work and in life:

  • Paid holidays beyond legal requirements
  • Learning and development opportunities to grow your career
  • Performance based bonus
  • Healthcare contribution and access to the Employee Assistance Program
  • Strong employer contribution to your pension plan
  • Generous parental leave and comprehensive family support solutions
  • Attractive employee discounts across various products and services

What to expect from our hiring process

We are committed to an inclusive and respectful hiring experience and are happy to provide reasonable accommodations if needed. Our workplaces are fully accessible and supported by a strong safety culture, with modern installations and procedures to ensure a safe environment for everyone.

The hiring process typically includes an interview with Talent Acquisition, an interview with the hiring team, and a final discussion and offer. We review applications as they are received and close the role once a strong list of relevant candidates is identified, so we encourage you to apply early. All information is treated confidentially.

Stay vigilant: Nestlé will only contact candidates via official company email addresses and will never ask for payments or sensitive personal information at any stage of the hiring process.

Ready to Be a Force for Good?

Apply now and accelerate change that improves lives and the planet.

#nestlecareerswitzerland

 

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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