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Senior Director, Delivery Excellence

Role overview

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field
  • 12+ years of progressive enterprise technology, ERP delivery, applications or program/portfolio management experience including senior leadership
  • Strong knowledge of SAP S/4HANA delivery lifecycles and dependencies

Responsibilities

  • Define and continuously improve ERP delivery governance, roles, controls, and standards
  • Maximize utilization of resources by aligning skills and capacity to prioritized demand
  • Lead test strategy, quality gates, defect management, and quality metrics
  • Build and lead a high-performing global Delivery Excellence team with clear accountability

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Director of Operational Excellence
  • English

Hard skills

Other skills

  • Problem Solving
  • Financial Acumen
  • Collaboration
  • Teamwork
  • Self-Awareness
  • Entrepreneurship
  • Results Focused
  • Analytical Thinking

About the company

BeOne Medicines logo

BeOne Medicines

Pharmaceutical Manufacturing

BeOne Medicines is a global oncology company domiciled in Switzerland that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a portfolio spanning hematology and solid tumors, BeOne is expediting the development of its diverse pipeline of novel therapeutics through its internal capabilities and collaborations. With a growing global team of more than 11,000 colleagues spanning six continents, the Company is committed to radically improving access to medicines for far more patients who need them.

Company details

IndustryPharmaceutical Manufacturing
Company size10001

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Job description

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

General Description:


The Senior Director, Delivery Excellence leads the delivery function for BeOne's global ERP Center of Excellence (CoE), focused on SAP. The role defines how ERP work is planned, staffed, executed, tested, validated, released, measured, and improved across functional, technical, architecture, business-facing technology, and partner teams.


The goal is simple: predictable delivery, measurable quality, controlled releases, and transparent resource utilization and capacity.


As a senior ERP CoE leader, the Senior Director builds and leads a global Delivery Excellence organization and drives end-to-end execution from intake through deployment and continuous improvement.



Essential Functions of the Job:


Delivery Operating Model


  • Define and continuously improve ERP delivery governance, roles, controls, and standards.
  • Implement end-to-end delivery ways of working that incorporate Agile principles to improve flow, transparency, responsiveness, and accountability.
  • Orchestrate end-to-end execution across the SAP Functional and Technical CoEs, from intake through stabilization.

Capacity & Portfolio Management


  • Maximize utilization of resources by aligning skills and capacity to prioritized demand and actively managing constraints and trade-offs.
  • Manage capacity elastically across internal teams, partners, and contingent resources; align commitments to available capacity.
  • Ensure team members charge time to projects accurately and capitalize eligible labor where appropriate, consistent with Finance policy.

Quality & Compliance


  • Lead test strategy, regression automation, quality gates, defect management, and quality metrics.
  • Embed GxP, computer system validation, and quality requirements into delivery using risk-based approaches and clear GxP/non-GxP scope.

Release, Lifecycle & Tooling


  • Own release calendars, environment coordination, deployment readiness, cutover governance, and upgrade/lifecycle planning.
  • Own JIRA/ALM workflows, data standards, dashboards, automation, and delivery reporting.

Performance & Continuous Improvement


  • Establish metrics for throughput, predictability, cycle time, quality, release performance, testing effectiveness, resource utilization, and capacity; turn insights into action.
  • Remove bottlenecks, simplify processes, expand automation, and drive adoption of standard ways of working.

Governance & Leadership


  • Partner with Enterprise Architecture and the Design Authority to reinforce standards, Clean Core, and cross-functional solution integrity.
  • Hold delivery partners accountable for quality, documentation, controls, performance, and knowledge transfer.
  • Build and lead a high-performing global Delivery Excellence team with clear accountability, development, and succession.

Supervisory Responsibilities:


  • Leads a global Delivery Excellence organization spanning delivery management, release and lifecycle management, quality/testing/validation, test automation, process and tooling, ALM/JIRA enablement, and delivery reporting.
  • Provides direct and matrix leadership, talent development, succession planning, and elastic workforce/capacity management across employees and contingent resources.

Required Education:


  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.


Qualifications:


  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field with 12+ years of progressive enterprise technology, ERP delivery, applications, or program/portfolio management experience, including senior leadership in complex global environments or a Master's degree (preferred) with 10 + years of progressive enterprise technology, ERP delivery, applications, or program/portfolio management experience, including senior leadership in complex global environments.
  • Demonstrated experience leading large-scale SAP/ERP delivery organizations or transformation programs across functional, technical, testing, release, and operations teams.
  • Strong knowledge of SAP S/4HANA delivery lifecycles and dependencies across configuration, development, integration, security, Basis/platform, data, testing, and release management.
  • Proven experience with demand management, estimation, capacity planning, portfolio governance, resource allocation, and delivery performance management across concurrent initiatives.
  • Strong experience in quality engineering, enterprise testing strategy, regression automation, defect management, and release-quality metrics.
  • Experience in a regulated life sciences, pharmaceutical, biotechnology, medical device, or similarly controlled environment; working knowledge of GxP and computer system validation strongly preferred.
  • Experience with JIRA and SAP-focused ALM platforms; strong use of data and metrics to drive decisions and continuous improvement.
  • Strong executive communication, stakeholder management, problem-solving, organizational change, and vendor management skills.
  • Demonstrated ability to lead globally distributed teams and strategic service partners across geographies and time zones.
  • Strong financial and commercial acumen, including budgeting, resource planning, and balancing internal capacity with external services.
  • Ability to travel internationally as needed.


Global Competencies

When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world.

  • Fosters Teamwork
  • Provides and Solicits Honest and Actionable Feedback
  • Self-Awareness
  • Acts Inclusively
  • Demonstrates Initiative
  • Entrepreneurial Mindset
  • Continuous Learning
  • Embraces Change
  • Results-Oriented
  • Analytical Thinking/Data Analysis
  • Financial Excellence
  • Communicates with Clarity
Salary Range: $207,000.00 - $277,000.00 annually

BeOne is committed to fair and equitable compensation practices. Actual compensation packages are determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location. Packages may vary by location due to differences in the cost of labor. The recruiter can share more about the specific salary range for a preferred location during the hiring process.  Please note that the listed range reflects the base salary or hourly range only. Non-Commercial roles are eligible to participate in the annual bonus plan, and Commercial roles are eligible to participate in an incentive compensation plan. All Company employees have the opportunity to own shares of BeOne Medicines Ltd. stock because all employees are eligible for discretionary equity awards and to voluntarily participate in the Employee Stock Purchase Plan. The Company has a comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

We are proud to be an equal opportunity employer. BeOne does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, Title I of the Americans with Disabilities Act of 1990, and any other applicable federal, state or local laws, applicants who require reasonable accommodation in the job application process may contact accommodationsus@beonemed.com.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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