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Senior Product Manager, Consumer

Role overview

Qualifications

  • 5+ years product management experience shipping consumer-facing SaaS, health tech, and eCommerce products end to end.
  • Strong documentation and organizational skills for specs, timelines, and structured systems thinking across complex consumer journeys.
  • Clear communication and collaboration skills with both technical and non-technical stakeholders on consumer initiatives.
  • Facility with agile workflows and tools (Jira, Confluence), including backlog grooming, dependency mapping, and cross-team coordination.

Responsibilities

  • Own and maintain the end-to-end consumer product roadmap in Jira across web and app experiences.
  • Lead cross-functional discovery focused on consumer needs, turning insights from user feedback, analytics, and market signals into clear product plans and hypotheses.
  • Write and maintain specs, user flows, acceptance criteria, and success metrics in Confluence and Jira for consumer journeys, onboarding, engagement, and retention features.
  • Monitor consumer feedback channels and translate themes into roadmap priorities, iteration cycles, and usability improvements.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Product Manager
  • English

Hard skills

Other skills

  • Organizational Skills
  • Communication
  • Collaboration

About the company

Sequencing logo

Sequencing

Biotechnology

Sequencing is building the lifelong home for every genome on Earth and the foundational platform for the AI-native genomic era. The human genome is the world’s most valuable untapped resource and one of the defining datasets of the 21st century. Every person with DNA will need a trusted platform to store, interpret, and continuously benefit from their genomic data throughout their lifetime. Sequencing is building that platform. As the world’s largest provider of clinical-grade whole genome sequencing (WGS) services, Sequencing has sequenced more whole genomes than any other company - creating the largest foundation for genomic intelligence and personalized health. We combine whole genome sequencing, AI-powered interpretation, and a rapidly expanding ecosystem of genomic applications and integrations to transform DNA from a static file into a dynamic, continuously evolving source of actionable intelligence. Our platform enables individuals, families, healthcare professionals, and other healthtech companies to unlock insights spanning disease prevention, inherited conditions, medication response, reproductive planning, wellness optimization, and longevity - turning the genome into each person's most valuable lifelong health asset. We envision a future where genomic intelligence is deeply integrated into everyday life for billions of people, powering a new era of personalization, precision medicine, preventative healthcare, and human optimization. We are a fully remote global company of doctors, scientists, engineers, AI researchers, and builders committed to making genomics accessible, actionable, and transformative for humanity.

Company details

Company typeStartup
IndustryBiotechnology
Company size11 - 50

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Job description

About Sequencing:

Sequencing is the world’s largest direct-to-consumer whole genome sequencing platform, helping define the future of AI-powered personalized health.

We’re a profitable, venture-backed, fully remote company building products that turn clinical-grade whole genome sequencing into meaningful, personalized insights. Through AI and a rapidly expanding ecosystem of genomic applications, we help people better understand their health and future.

The human genome is one of the most valuable and underutilized resources in the world. Our mission is to transform it into a lifelong source of personalized guidance – and build the trusted home for every genome on Earth.

Join us in helping build the interface between humanity and its DNA!

The opportunity

As Senior Product Manager, Consumer, you will own the roadmap for consumer-facing and subscription products and features, reporting directly to Product leadership and partnering with Engineering, Bioinformatics, Design, and Customer Success. You will plan and deliver experiences that make genomics approachable and useful for a broad consumer audience, with success measured by roadmap clarity, on-time delivery, consumer and subscriber adoption, and how effectively product changes address user pain points and improve satisfaction across the consumer journey.

What you'll own

  • Own and maintain the end-to-end consumer product roadmap in Jira across web and app experiences, ensuring features, experiments, and enhancements are clearly scoped, prioritized, and progressing.

  • Lead cross-functional discovery focused on consumer needs, turning insights from user feedback, analytics, and market signals into clear product plans and hypotheses.

  • Write and maintain specs, user flows, acceptance criteria, and success metrics in Confluence and Jira for consumer journeys, onboarding, engagement, and retention features.

  • Coordinate execution with Engineering, Bioinformatics, Design, and Customer Success on consumer initiatives, resolving blockers and aligning tradeoffs to timelines and goals.

  • Monitor consumer feedback channels (Intercom, Reddit, surveys, escalations) and translate themes into roadmap priorities, iteration cycles, and usability improvements.

  • Own backlog grooming for consumer workstreams, keeping Jira boards organized, statuses accurate, and dependencies visible.

  • Partner with Design to ensure Figma prototypes and flows reflect consumer requirements, edge cases, and a clear, approachable UX for genomics.

  • Define and track success metrics for consumer features, tying outcomes to engagement, conversion, and satisfaction.

  • Champion a user-centric perspective in consumer planning, ensuring solutions address real user pain points and deliver measurable value.

  • Drive disciplined use of Jira and Confluence as single sources of truth for consumer product documentation and plans.

Who you are

  • 5+ years product management experience shipping consumer-facing SaaS, health tech, and eCommerce products end to end.

  • Strong documentation and organizational skills for specs, timelines, and structured systems thinking across complex consumer journeys.

  • Clear communication and collaboration skills with both technical and non-technical stakeholders on consumer initiatives.

  • Facility with agile workflows and tools (Jira, Confluence), including backlog grooming, dependency mapping, and cross-team coordination.

  • Comfort in technical discussions with engineers and bioinformatics teams, with a bias toward execution and user-centric thinking.

  • Experience using qualitative and quantitative feedback to inform consumer product decisions, roadmaps, and iterative improvements.

  • Demonstrated ability to work autonomously in early stage, startup, and unstructured environments, turning ambiguous consumer problems into clear plans and consistently shipping impactful work.

  • Located in the US and experienced working in fully remote environments.

Why Sequencing?

For decades, the human genome has been one of the world’s richest sources of health information—but most people have never been able to truly understand or use it.

We’re changing that.

At Sequencing, we’re transforming billions of genetic variants, decades of scientific research, and constantly evolving genomic knowledge into technology people can interact with naturally and trust when making decisions about their health.

This isn’t about building another health application. It’s about creating an entirely new category of technology that brings together bioinformatics, genetics, and consumer health to improve and extend millions of lives.

Your work won’t just help build Sequencing—it will help redefine how people understand themselves through their DNA for decades to come.

Benefits

  • Comprehensive medical, dental, and vision insurance coverage

  • 401(k) with company matching

  • Paid time off

  • Paid volunteer time off

  • Fully remote work with a home office stipend

  • Parental bonding leave

  • Private and confidential clinical-grade whole genome sequencing for you and your family

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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